At a Glance
- Tasks: Ensure smooth port operations and logistics for cruise lines in Southampton.
- Company: Join TUI Intercruises, a leader in cruise ship handling services.
- Benefits: Competitive salary, training pay, free access to learning resources, and wellbeing support.
- Other info: Flexible shifts, career growth opportunities, and a commitment to diversity and inclusion.
- Why this job: Be part of a dynamic team making waves in the cruise industry.
- Qualifications: Experience in cruise port operations, strong communication skills, and a full manual driver’s license.
The predicted salary is between 30000 - 40000 £ per year.
Join our global TUI Intercruises Operations & Delivery Team in Southampton as an Operations and Port Delivery Agent where you will be responsible for delivering smooth Port Operations (Shorex) delivery of port services and all related logistics. Intercruises Shoreside & Port Services is a specialist business providing cruise ship handling services to cruise lines in destinations throughout the world. You will be assisting cruise lines and other clients in the provision of their daily operations, and you will also be responsible for bookings and communicating updates to our suppliers, Port Authorities and other stakeholders as required.
If you have got the right to work in the UK and speak English, keep on reading!
ABOUT OUR OFFER- Competitive salary.
- We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
- Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
- We offer a permanent contract, and you can level up your career with growth opportunities tailored to your unique skills and expertise.
- Ideally have experience in the Cruise Port and/or Tour Operations business.
- Flexible working in shift patterns (Monday-Sunday) for successful 24/7 cruise operation.
- Experience and confidence working with diverse teams with a keen drive to deliver excellent results.
- Confident with Microsoft Office programs, in particular Excel.
- Can solve problems independently and/or make suggestions how to improve ways of working and drive our digital culture.
- Agility to adapt to various strategic priorities/projects whilst delivering day-to-day operational logistics.
- Excellent communication skills, both verbal and written in English is required for this role. Other European languages would be advantageous.
- Flexibility to travel to different UK & Ireland destinations if required.
- A full manual driver’s license is required for this role.
- Updating and confirmation of all services with suppliers in relation to services/products required for our excursion operations – transport, venues, guides, staffing and all other services as required by the client.
- Preparation of all operational paperwork as required.
- Responsibility for successful operational delivery of port calls in situ at the pier.
- Supervision of Pier Dispatch Assistant’s in situ at the pier.
- Emergency point of contact during Cruise Ship operations.
- When required keep in contact with clients on-board staff, in particular the shore excursions teams, in order to review, update and agree final requirements in respect of tour services offered to our clients.
- Handling of all administrative tasks related to the role.
- Creation of profitability reports and preparation/distribution of invoices for all services provided (including abort call notification & invoices).
From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
The closing date for applications is June 3rd.
Operations & Port Delivery Agent | Southampton | UK employer: TUI Group
TUI Intercruises is an exceptional employer, offering a dynamic work environment in Southampton where you can thrive as an Operations and Port Delivery Agent. With competitive salaries, comprehensive training opportunities, and a strong commitment to employee wellbeing through initiatives like the WeCare Team and 24/7 Wellbeing Hub, we foster a culture of growth and inclusivity. Join us to be part of a team that values your contributions and supports your career development while making a positive impact in the cruise industry.
StudySmarter Expert Advice🤫
We think this is how you could land Operations & Port Delivery Agent | Southampton | UK
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like TUI Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at TUI Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like TUI Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations & Port Delivery Agent | Southampton | UK
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to TUI Group:This is your chance to really connect with the team at TUI Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at TUI Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with TUI Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show TUI Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at TUI Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
