At a Glance
- Tasks: Support customers with queries and provide accurate information in a friendly manner.
- Company: Join TUI Group, a leader in travel and customer service.
- Benefits: Flexible hours, travel benefits, and ongoing learning opportunities.
- Other info: Diverse environment with a focus on excellent first-contact resolution.
- Why this job: Be part of a collaborative team delivering smiles and great service.
- Qualifications: Strong problem-solving skills and IT literacy required.
The predicted salary is between 24000 - 30000 £ per year.
TUI Group is seeking a friendly Call Centre Agent for Edinburgh or Southampton to support customers with queries and provide accurate information. You will log interactions, aim for excellent first-contact resolution, and follow scripting and compliance guidelines.
Join a collaborative team focused on delivering smiles and great service. The role emphasizes problem-solving, IT literacy, and CRM knowledge, with a commitment to flexible working and ongoing learning opportunities in a diverse environment.
Customer Care Specialist - Flexible Hours & Travel Benefits in Southampton employer: TUI Group
TUI Group is an exceptional employer that prioritises the growth and development of its employees, offering a dynamic work culture where innovation thrives. Graduates in the Analytics & Data Science Graduate Programme will benefit from hands-on experience, competitive salaries, and a comprehensive benefits package, all while being part of a supportive team in the vibrant location of Luton, UK. With a focus on health and wellbeing, TUI ensures that its employees are well taken care of, making it an ideal place for those looking to launch a meaningful career in analytics.
