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- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, the best-loved holiday company with a culture of care.
- Benefits: Earn £12.58 per hour plus commission, discounts, and holiday perks.
- Why this job: Be part of a fun team while creating amazing holiday memories for others.
- Qualifications: Passion for travel and strong customer service skills.
- Other info: Flexible shifts with opportunities for career growth and development.
The predicted salary is between 10 - 15 £ per hour.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Lakeside store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFERTUI offers much more than just starting salary of £12.58 per hour. Be rewarded for exceeding your targets with our commission scheme. Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off. Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career. Investment in your development and career progression. Pension scheme and life assurance.
ABOUT THE JOBUse your passion to inspire our customers and colleagues whilst enjoying a great amount of fun. Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’. You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually. If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint. As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
Retail Travel Advisor in South Ockendon employer: TUI Group
Contact Detail:
TUI Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor in South Ockendon
✨Tip Number 1
Get to know TUI inside out! Research their values, products, and customer service approach. This way, when you chat with them, you can show off your knowledge and passion for creating unforgettable holiday experiences.
✨Tip Number 2
Practice your sales pitch! Think about how you would recommend a holiday or resolve a customer complaint. Role-playing with a friend can help you feel more confident and ready to smash those targets during the interview.
✨Tip Number 3
Be flexible and open-minded! TUI loves candidates who can adapt to different situations. Show that you’re ready to embrace change and tackle challenges head-on, whether it’s face-to-face or virtually.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from TUI.
We think you need these skills to ace Retail Travel Advisor in South Ockendon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for travel shine through! We want to see how much you love helping people create unforgettable holiday experiences.
Tailor Your CV: Make sure your CV is tailored to the Retail Travel Advisor role. Highlight any relevant experience in customer service or sales, and don’t forget to mention your ability to smash targets!
Be Personable: In your cover letter, be yourself! We’re looking for someone who can connect with customers, so share a bit about your personality and why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you.
How to prepare for a job interview at TUI Group
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations and experiences will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you resolved issues or created memorable experiences for customers, as this aligns perfectly with TUI's focus on putting customers at the heart of their business.
✨Embrace Flexibility
TUI values flexibility in working hours, so be ready to discuss your availability. Mention your willingness to work weekends and bank holidays, and share any previous experiences where you adapted to changing schedules or demands.
✨Demonstrate Your Sales Drive
Think of ways you've exceeded targets in previous roles. Be prepared to talk about your sales strategies and how you can apply them to 'smash your targets' at TUI. Showing enthusiasm for achieving sales goals will resonate well with the interviewers.
