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- Tasks: Inspire customers by recommending unforgettable holidays and exceeding sales targets.
- Company: Join TUI, a leading holiday company known for its inclusive culture and customer care.
- Benefits: Enjoy a starting salary of £12.58, commission, holiday discounts, and health benefits.
- Why this job: Be part of a fun team that values your passion and supports your career growth.
- Qualifications: No specific qualifications required, just a drive to succeed and a love for travel.
- Other info: Flexible shifts including weekends and evenings, with training on the latest technology.
The predicted salary is between 22000 - 30000 £ per year.
TUI
Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Kingston Park store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER
– TUI offers much more than just starting salary of £12.58 per hour
– Be rewarded for exceeding your targets with our commission scheme
– Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
– Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
– Investment in your development and career progression
– Pension scheme and life assurance
ABOUT THE JOB
– Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
– Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
– You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
– If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
– As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
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Retail Travel Advisor employer: TUI Group
Contact Detail:
TUI Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor
✨Tip Number 1
Familiarise yourself with TUI's offerings and popular destinations. Knowing the ins and outs of their holiday packages will help you engage customers effectively and demonstrate your passion for travel.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for handling various customer interactions, from enthusiastic bookings to resolving complaints.
✨Tip Number 3
Stay updated on travel trends and industry news. Being knowledgeable about current events in travel can give you an edge when discussing options with customers and showcasing your expertise.
✨Tip Number 4
Network with current or former TUI employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Retail Travel Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what TUI is looking for in a Retail Travel Advisor. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your experience in customer service and sales. Use specific examples that demonstrate your ability to exceed targets and create memorable experiences for customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention why you want to work for TUI specifically and how you can contribute to their mission of creating unforgettable holiday experiences.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TUI Group
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of different destinations. This will demonstrate your genuine interest in the role and help you connect with the interviewers.
✨Understand TUI's Values
Familiarise yourself with TUI's culture of care and commitment to customer service. Be prepared to discuss how you align with these values and how you can contribute to creating unforgettable holiday experiences for customers.
✨Prepare for Sales Scenarios
Since the role involves exceeding sales targets, be ready to discuss your previous sales experiences. Think of specific examples where you successfully met or exceeded targets, and how you handled challenges in a sales environment.
✨Demonstrate Problem-Solving Skills
TUI values employees who can handle complaints and resolve issues effectively. Prepare to share examples of how you've dealt with difficult situations in the past, showcasing your ability to remain calm and find solutions under pressure.
