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- Tasks: Become a destination expert and create unforgettable holiday experiences for customers.
- Company: Join TUI, the best-loved holiday company with a culture of care and inclusivity.
- Benefits: Enjoy a starting salary of £12.58 per hour, commission, discounts, and health benefits.
- Why this job: Inspire customers while smashing sales targets in a fun, dynamic environment.
- Qualifications: No specific qualifications required; just bring your passion and drive!
- Other info: Flexible shifts including weekends and evenings; training provided on various systems.
The predicted salary is between 20000 - 30000 £ per year.
TUI
Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Taunton store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER
- TUI offers much more than just starting salary of £13.09 per hour
- Be rewarded for exceeding your targets with our commission scheme
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance
ABOUT THE JOB
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
- Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
- You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
- If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
- As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
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Retail Travel Advisor employer: TUI Group
Contact Detail:
TUI Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor
✨Tip Number 1
Familiarise yourself with popular holiday destinations and current travel trends. This knowledge will not only help you in conversations with customers but also demonstrate your passion for travel during interviews.
✨Tip Number 2
Practice your sales techniques by role-playing with friends or family. Being able to confidently recommend products and handle objections will set you apart as a candidate who can 'smash targets'.
✨Tip Number 3
Showcase your customer service skills by sharing specific examples of how you've gone above and beyond for customers in previous roles. TUI values creating unforgettable experiences, so highlight your ability to do just that.
✨Tip Number 4
Stay updated on TUI's latest offers and promotions. Being knowledgeable about what the company is currently offering will impress interviewers and show your enthusiasm for the role.
We think you need these skills to ace Retail Travel Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what TUI is looking for in a Retail Travel Advisor. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your experience in customer service and sales. Use specific examples that demonstrate your ability to exceed targets and create memorable experiences for customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention why you want to work for TUI specifically and how you can contribute to their mission of creating unforgettable holiday experiences.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TUI Group
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of customer needs. This will demonstrate that you genuinely care about creating unforgettable holiday experiences.
✨Understand TUI's Values
Familiarise yourself with TUI's culture of care and commitment to exceptional customer service. Be prepared to discuss how your values align with theirs and provide examples of how you've delivered great customer service in the past.
✨Prepare for Sales Scenarios
Since exceeding sales targets is a key part of the role, think of examples where you've successfully sold a product or service. Be ready to discuss your approach to overcoming objections and closing sales, as this will showcase your drive and ability to meet targets.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss how you would handle difficult situations or customer complaints. Think of specific examples from your past experiences where you successfully resolved an issue, as this will highlight your confidence and ability to adapt in a customer-focused role.