At a Glance
- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, the best-loved holiday company with a culture of care.
- Benefits: Earn £12.58 per hour plus commission, discounts, and holiday perks.
- Other info: Flexible shifts with opportunities for career growth and development.
- Why this job: Be part of a fun team while creating amazing holiday memories for others.
- Qualifications: Passion for travel and strong customer service skills.
TUI
Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Inverness store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER
- TUI offers much more than just starting salary of £12.58 per hour
- Be rewarded for exceeding your targets with our commission scheme
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance
ABOUT THE JOB
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
- Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
- You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
- If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
- As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
Retail Travel Advisor in Inverness employer: TUI Group
At TUI, we pride ourselves on being an inclusive employer that fosters a culture of care and support. As a Retail Travel Advisor in our Inverness store, you'll not only enjoy competitive pay and commission opportunities but also benefit from extensive training and development to help you grow your career. With fantastic holiday perks, a focus on health and wellbeing, and a vibrant team atmosphere, TUI is dedicated to creating unforgettable experiences for both our customers and employees.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Travel Advisor in Inverness
✨Tip Number 1
Get to know TUI inside out! Research their values, products, and customer service approach. This way, when you chat with them, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your sales pitch! Think about how you would recommend a holiday or resolve a customer complaint. Role-playing with a friend can help you feel more confident during the interview.
✨Tip Number 3
Network like a pro! Connect with current TUI employees on LinkedIn or attend local travel fairs. Building relationships can give you insider tips and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from TUI.
We think you need these skills to ace Retail Travel Advisor in Inverness
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for travel shine through! We want to see how much you love helping people create unforgettable holiday experiences.
Tailor Your CV:Make sure your CV is tailored to the Retail Travel Advisor role. Highlight any relevant experience in customer service or sales, and don’t forget to mention your ability to smash targets!
Be Personable:In your cover letter, be yourself! We’re looking for someone who can connect with customers, so share a bit about your personality and why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you.
How to prepare for a job interview at TUI Group
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations and experiences will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. TUI values creating unforgettable experiences, so share stories that highlight your ability to handle complaints and exceed customer expectations.
✨Embrace Flexibility
Since the role involves varied shifts, be ready to discuss your availability and willingness to work weekends and bank holidays. Highlighting your adaptability will demonstrate that you're a great fit for the dynamic retail environment.
✨Be Ready to Sell
Practice your sales pitch! Think about how you would recommend a holiday package to a customer. Showing confidence in your selling abilities will align with TUI's goal of smashing targets and driving sales.
