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- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, a leading holiday company with a culture of care.
- Benefits: Earn £12.58 per hour plus commission, discounts, and holiday perks.
- Why this job: Be part of a fun team while creating amazing holiday memories for customers.
- Qualifications: Passion for travel and strong customer service skills.
- Other info: Flexible shifts with opportunities for career growth and development.
The predicted salary is between 20000 - 30000 £ per year.
TUI
Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Nottingham store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER
- TUI offers much more than just starting salary of £13.09 per hour
- Be rewarded for exceeding your targets with our commission scheme
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance
ABOUT THE JOB
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
- Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
- You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
- If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
- As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
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Retail Travel Advisor employer: TUI Group
Contact Detail:
TUI Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor
✨Tip Number 1
Get to know TUI inside out! Research their values, products, and customer service approach. This way, when you chat with them, you can show off your passion for travel and how you can help create those unforgettable holiday experiences.
✨Tip Number 2
Practice your sales pitch! Think about how you would recommend a holiday or cruise to a friend. Use that enthusiasm in your conversations during interviews to demonstrate how you can smash those sales targets.
✨Tip Number 3
Be ready to tackle challenges head-on! Prepare examples of how you've resolved customer complaints or tricky situations in the past. TUI loves problem solvers, so show them you can handle anything that comes your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the TUI family and ready to embark on this exciting journey with us.
We think you need these skills to ace Retail Travel Advisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for travel shine through! We want to see how much you love creating unforgettable holiday experiences for customers.
Tailor Your CV: Make sure your CV is tailored to the Retail Travel Advisor role. Highlight any relevant experience in customer service or sales, and don’t forget to mention your ability to smash targets!
Be Personable: In your cover letter, be yourself! We’re looking for someone who can connect with customers, so let your personality come through. Share a fun travel story or a memorable customer interaction.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits.
How to prepare for a job interview at TUI Group
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations and experiences will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. TUI values exceptional service, so demonstrating your ability to create memorable experiences will set you apart.
✨Embrace Flexibility
Since the role involves varied shifts, be ready to discuss your availability and willingness to work weekends and bank holidays. Highlighting your adaptability will show that you’re a great fit for the dynamic retail environment.
✨Be Ready to Solve Problems
Think of scenarios where you had to resolve a complaint or issue. TUI looks for candidates who can handle challenges confidently, so prepare to share how you turned a negative situation into a positive outcome.