Retail Store Manager - Lead, Sell Holidays & Delight Guests
Retail Store Manager - Lead, Sell Holidays & Delight Guests

Retail Store Manager - Lead, Sell Holidays & Delight Guests

Full-Time 32000 - 32000 £ / year (est.) No home office possible
TUI Group

At a Glance

  • Tasks: Lead a team to deliver outstanding customer service and achieve sales targets.
  • Company: A top holiday company with a focus on guest satisfaction.
  • Benefits: Starting salary of £15.34 per hour, plus commissions, bonuses, and amazing holiday perks.
  • Other info: Exciting opportunities for career growth in a dynamic retail environment.
  • Why this job: Join a vibrant team and make holidays unforgettable for guests.
  • Qualifications: Strong leadership skills and a passion for customer service.

The predicted salary is between 32000 - 32000 £ per year.

A leading holiday company is seeking a Store Manager for their Preston Superstore. The role involves leading and developing a team to provide exceptional customer service and achieve sales goals.

Responsibilities include:

  • Resolving customer queries
  • Driving team engagement
  • Using insights to enhance customer satisfaction

The position offers a starting salary of £15.34 per hour, along with commissions, bonuses, and fantastic holiday benefits.

Retail Store Manager - Lead, Sell Holidays & Delight Guests employer: TUI Group

Join a leading holiday company as a Retail Store Manager in Preston, where you will thrive in a vibrant work culture that prioritises employee engagement and development. With competitive pay, commissions, and exceptional holiday benefits, this role offers not just a job but a pathway to meaningful career growth while delighting guests with unforgettable experiences.
TUI Group

Contact Detail:

TUI Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Store Manager - Lead, Sell Holidays & Delight Guests

✨Tip Number 1

Get to know the company inside out! Research their values, mission, and what makes them tick. This way, when you chat with them, you can show you're not just another candidate but someone who genuinely gets their vibe.

✨Tip Number 2

Practice your pitch! You want to come across as confident and engaging. Think about how you can highlight your experience in leading teams and driving sales, and be ready to share specific examples that showcase your skills.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on the interview process and what the company really values in a Store Manager.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Retail Store Manager - Lead, Sell Holidays & Delight Guests

Team Leadership
Customer Service
Sales Management
Conflict Resolution
Team Engagement
Data-Driven Decision Making
Customer Satisfaction Enhancement
Communication Skills

Some tips for your application 🫡

Show Your Passion for Holidays: When writing your application, let your love for travel and holidays shine through. We want to see how excited you are about helping customers create unforgettable experiences!

Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase any previous experience in managing or developing teams. We’re looking for examples of how you've motivated others to achieve great results.

Customer Service is Key: Don’t forget to emphasise your customer service skills! Share specific instances where you’ve gone above and beyond to resolve customer queries or enhance their experience. We love seeing those real-life examples!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at TUI Group

✨Know Your Stuff

Before the interview, make sure you research the company and its values. Understand their approach to customer service and how they engage with guests. This will help you align your answers with what they’re looking for.

✨Showcase Your Leadership Skills

As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed team members in the past. Highlight any specific strategies you've used to drive engagement and improve performance.

✨Customer-Centric Mindset

Be ready to discuss how you handle customer queries and resolve issues. Share specific instances where you went above and beyond to ensure customer satisfaction. This will demonstrate your commitment to providing exceptional service.

✨Bring Data to the Table

Since the role involves using insights to enhance customer satisfaction, think about how you've used data in previous roles. Be prepared to talk about how you’ve analysed sales figures or customer feedback to make informed decisions that improved results.

Retail Store Manager - Lead, Sell Holidays & Delight Guests
TUI Group

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