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For Companies At a Glance
- Tasks: Assist customers in planning unforgettable holidays and achieve sales targets.
- Company: Join TUI, a leading holiday company known for its inclusive culture and care.
- Benefits: Enjoy a starting salary of £8.05, performance rewards, discounts, and health support.
- Why this job: Gain valuable travel industry insights while working towards a Level 3 qualification.
- Qualifications: No prior experience needed; just bring your passion for travel and customer service.
- Other info: Flexible shifts including weekends and evenings, with dedicated support for your development.
TUI
Here at TUI, we’re an inclusive company with a culture of care. By joining the Retail Team as an Apprentice Travel Advisor in our Milton Keynes Superstore, we’ll provide valuable insight into the world of travel and support you in working towards the Level 3 Travel Consultant Apprenticeship. Our two-year Apprenticeship Scheme is designed to develop you into a destination expert, enabling you to recommend and sell holidays, cruises, UK breaks, and additional products. You’ll focus on creating unforgettable holiday experiences for our customers, making us the best-loved holiday company.
As part of our commitment to customer service and flexibility, you’ll enjoy a varied shift pattern each week, including weekends, bank holidays, and evenings at some of our busier stores.
Our Offer
- Starting salary of £8.05 per hour, increasing after the first year
- Performance-based rewards through our commission scheme
- Holiday benefits, discounts, special offers, and options to purchase additional TUI time off
- Health and Wellbeing support across financial, health, social, community, and career areas
- Investment in your development and career progression
- Pension scheme and life assurance
The Job
- Use your passion to inspire customers and colleagues, while having fun
- Drive to achieve and exceed sales targets, known internally as ‘Smashing your Targets’
- Adapt to change and meet challenges in face-to-face and virtual customer roles
- Collaborate with colleagues to resolve questions or complaints
- Receive training on various systems to enhance your knowledge and skills, helping you confidently assist customers and bring holidays to life
- Allocate time during your working week to complete practical and written assignments via an online platform, with support from your manager and a dedicated learning coach, aiming to achieve a Level 3 Travel Consultant qualification
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Retail Apprentice Travel Advisor employer: TUI Group
Contact Detail:
TUI Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Apprentice Travel Advisor
✨Tip Number 1
Familiarise yourself with TUI's offerings and destinations. Knowing the ins and outs of their holiday packages, cruises, and UK breaks will not only impress during interviews but also help you connect with customers effectively.
✨Tip Number 2
Showcase your passion for travel and customer service in conversations. Whether it's through networking or during the interview process, sharing personal travel experiences can demonstrate your enthusiasm and ability to inspire others.
✨Tip Number 3
Prepare to discuss how you handle challenges and adapt to change. The role requires flexibility, so think of examples from past experiences where you've successfully navigated difficult situations or adapted to new environments.
✨Tip Number 4
Engage with current employees on platforms like LinkedIn. This can provide insights into the company culture and expectations, plus it shows your genuine interest in the role and the company.
We think you need these skills to ace Retail Apprentice Travel Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what TUI is looking for in a Retail Apprentice Travel Advisor. Highlight key responsibilities and required skills that you can demonstrate in your application.
Tailor Your CV: Customise your CV to reflect your passion for travel and customer service. Include any relevant experience, even if it's from part-time jobs or volunteer work, that showcases your ability to inspire and assist customers.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and TUI as a company. Mention specific reasons why you want to join their team and how you can contribute to creating unforgettable holiday experiences.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the travel industry.
How to prepare for a job interview at TUI Group
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences or destinations that inspire you, as this will demonstrate your genuine interest in the role and the industry.
✨Understand TUI's Values
Familiarise yourself with TUI's culture of care and commitment to customer service. Be prepared to discuss how you align with these values and how you can contribute to creating unforgettable holiday experiences for customers.
✨Prepare for Sales Scenarios
Since the role involves achieving sales targets, think about how you would approach selling a holiday package. Prepare examples of how you would handle customer objections or upsell additional products, showcasing your sales skills.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the apprenticeship programme, team dynamics, or opportunities for career progression. This shows your eagerness to learn and grow within the company.
