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- Tasks: Become a Travel Advisor, helping customers create unforgettable holiday experiences.
- Company: Join TUI, a leading holiday company known for its inclusive culture and commitment to customer care.
- Benefits: Enjoy a starting salary of £8.05, commission, holiday discounts, and health benefits.
- Other info: Flexible shifts including weekends and evenings, with support from a dedicated learning coach.
- Why this job: Gain valuable travel industry insights while working towards a Level 3 Travel Consultant qualification.
- Qualifications: No prior experience needed; just bring your passion for travel and customer service.
TUI
Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as an Apprentice Travel Advisor in our Burnley store we’ll provide a valuable insight into the world of travel and fully support you in working towards the Level 3 Travel Consultant Apprenticeship. Our two-year Apprenticeship Scheme is structured to develop you in becoming a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our commitment to provide exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including, weekends, bank holidays and evenings at some of our busier stores.
ABOUT OUR OFFER
– TUI offers much more than just a starting salary starting of £8.05 per hour which increases after the first year
– Be rewarded for exceeding your targets with our commission scheme
– Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
– Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
– Investment in your development and career progression
– Pension scheme and life assurance
ABOUT THE JOB
– Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
– Your drive to achieve will lead you to exceed your sales and objectives, in Retail we call it ‘Smashing your Targets’
– You’ll embrace change and rise to the challenges of a customer engaged role face to face and virtually
– If things don’t go to plan, your colleague network will actively help you investigate and resolve any question or complaint
– As technology advances so does TUI, you’ll receive support and training on a variety of systems empowering you to enhance your knowledge, skills and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for our customers
– You’ll be given time within your working week to complete practical and written assignments via your online learning platform and with the support of your manager and a dedicated learning coach you\’ll be guided through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification.
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Retail Apprentice Travel Advisor employer: TUI Group
Contact Detail:
TUI Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Apprentice Travel Advisor
✨Tip Number 1
Familiarise yourself with TUI's offerings and the travel industry. Understanding the different holiday packages, destinations, and customer preferences will help you engage confidently during interviews and showcase your passion for travel.
✨Tip Number 2
Network with current or former TUI employees on platforms like LinkedIn. They can provide valuable insights into the company culture and the role of a Retail Apprentice Travel Advisor, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to demonstrate your customer service skills in practical scenarios. Think of examples from past experiences where you've gone above and beyond for a customer, as this is crucial for a role focused on creating unforgettable holiday experiences.
✨Tip Number 4
Show enthusiasm for learning and development. TUI values personal growth, so be ready to discuss how you plan to take advantage of the training and support offered during the apprenticeship to become a destination expert.
We think you need these skills to ace Retail Apprentice Travel Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what TUI is looking for in a Retail Apprentice Travel Advisor. Highlight key responsibilities and required skills that you can demonstrate.
Tailor Your CV: Make sure your CV reflects your passion for travel and customer service. Include any relevant experience, even if it's from part-time jobs or volunteer work, that showcases your ability to engage with customers.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and TUI as a company. Mention specific reasons why you want to work there and how you can contribute to their mission of creating unforgettable holiday experiences.
Showcase Your Skills: In your application, highlight skills that are relevant to the role, such as communication, teamwork, and adaptability. Provide examples of how you've used these skills in past experiences to solve problems or achieve goals.
How to prepare for a job interview at TUI Group
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences or destinations that inspire you, as this will demonstrate your genuine interest in the role and the industry.
✨Understand TUI's Values
Familiarise yourself with TUI's culture of care and commitment to customer service. Be prepared to discuss how you align with these values and how you can contribute to creating unforgettable holiday experiences for customers.
✨Prepare for Customer Scenarios
Think about potential customer scenarios you might face as a Travel Advisor. Practice how you would handle various situations, such as resolving complaints or recommending holidays, to showcase your problem-solving skills.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could include inquiries about the training process, team dynamics, or opportunities for career progression, showing your eagerness to learn and grow within the company.