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- Tasks: Inspire customers and sell unforgettable holiday experiences while learning the travel industry.
- Company: Join TUI, a leading holiday company known for its inclusive culture and commitment to care.
- Benefits: Enjoy a starting salary of £8.05, bonuses, holiday discounts, and health programmes.
- Why this job: Gain valuable travel insights and develop skills in a fun, supportive environment.
- Qualifications: No prior experience needed; just bring your passion for travel and customer service.
- Other info: Flexible shifts including weekends and evenings, with a focus on personal development.
TUI
Here at TUI, we’re an inclusive company with a culture of care. By joining the Retail Team as an Apprentice Travel Advisor in our Southampton store, you’ll gain valuable insights into the world of travel and receive full support to work towards the Level 3 Travel Consultant Apprenticeship. Our two-year Apprenticeship Scheme is designed to develop your expertise in destinations so you can recommend and sell holidays, cruises, UK breaks, and additional products. You’ll focus on creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our commitment to exceptional customer service and flexibility, you’ll enjoy a varied shift pattern each week, including weekends, bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER
– Starting salary of £8.05 per hour, increasing after the first year
– Bonus rewards for exceeding targets through our commission scheme
– Fantastic holiday benefits, discounts, special offers, and options to purchase additional TUI time off
– Access to our Health and Wellbeing programs covering Financial, Health, Social, Community, and Career aspects
– Investment in your personal development and career progression
– Pension scheme and life assurance
ABOUT THE JOB
– Use your passion to inspire customers and colleagues while having fun
– Drive to achieve will help you exceed sales targets and objectives
– Embrace change and adapt to face-to-face and virtual customer engagement
– Collaborate with colleagues to investigate and resolve questions or complaints
– Receive support and training on various systems to enhance your knowledge, skills, and behaviors
– Complete practical and written assignments through your online learning platform, guided by your manager and a dedicated learning coach, aiming to achieve a Level 3 Travel Consultant qualification.
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Retail Apprentice Travel Advisor employer: TUI Group
Contact Detail:
TUI Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Apprentice Travel Advisor
✨Tip Number 1
Familiarise yourself with popular travel destinations and current travel trends. This knowledge will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can prepare you for the face-to-face interactions you'll have as an Apprentice Travel Advisor.
✨Tip Number 3
Research TUI's values and mission statement. Understanding their culture of care will allow you to align your answers during the interview, demonstrating that you're a great fit for their team.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and tips on what to highlight during your application process.
We think you need these skills to ace Retail Apprentice Travel Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what TUI is looking for in a Retail Apprentice Travel Advisor. Highlight key responsibilities and required skills that you can demonstrate.
Tailor Your CV: Customise your CV to reflect your passion for travel and customer service. Include any relevant experience, even if it's informal, such as helping friends plan trips or working in retail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the travel industry. Mention why you want to work for TUI specifically and how you align with their values of care and inclusivity.
Showcase Your Skills: In your application, emphasise skills that are relevant to the position, such as communication, teamwork, and adaptability. Provide examples of how you've used these skills in past experiences.
How to prepare for a job interview at TUI Group
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences or destinations you love, as this will demonstrate your genuine interest in the role and help you connect with the interviewer.
✨Understand TUI's Values
Familiarise yourself with TUI's culture of care and commitment to exceptional customer service. Be prepared to discuss how you align with these values and how you can contribute to creating unforgettable holiday experiences for customers.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face as a Travel Advisor. Prepare examples of how you would handle questions or complaints, showcasing your problem-solving skills and ability to work collaboratively with colleagues.
✨Highlight Your Adaptability
Since the role involves varied shift patterns and both face-to-face and virtual customer engagement, be ready to discuss your flexibility and adaptability. Share examples from past experiences where you've successfully adjusted to changing circumstances.