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- Tasks: Lead a team to create unforgettable holiday experiences and exceed sales targets.
- Company: Join TUI, the best-loved holiday company with an inclusive culture.
- Benefits: Earn £15.34 per hour plus commission, discounts, and fantastic holiday perks.
- Why this job: Make a real impact by helping customers find their dream holidays.
- Qualifications: Leadership skills and a passion for customer service are essential.
- Other info: Enjoy flexible shifts and great career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Store Manager at our Preston Superstore store, you’ll lead a team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products whilst delivering exceptional sales and service results. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFERTUI offers much more than just a starting salary of £15.34 per hour. Be rewarded for exceeding your targets with our commission and discretionary bonus schemes. Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off. Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career. Investment in your development and career progression. Pension scheme and life assurance.
ABOUT THE JOBLead by example and role model our company values to inspire and coach your team whilst embracing change and rising to the demands that this role brings. Develop your team to be proactive and investigate and resolve every question or complaint. If things don’t go quite right, you’ll be confident to step in and take ownership. You’ll use customer feedback and insights to spot trends and find new ways to improve customer satisfaction and loyalty to grow our business. As technology advances so does TUI, you’ll work with a variety of systems empowering you to enhance your knowledge to improve our customer digital journey. Drive your team to exceed company sales and service goals, in Retail we call it ‘Smashing your Targets’. Recruit and retain talent, maintaining high levels of engagement and low levels of attrition.
Retail Manager in Preston employer: TUI Group
Contact Detail:
TUI Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager in Preston
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at TUI. A friendly chat can lead to insider info about job openings and even referrals that could give you a leg up.
✨Tip Number 2
Prepare for the interview by researching TUI’s values and recent news. Show us that you’re not just another candidate but someone who genuinely cares about creating unforgettable holiday experiences for customers.
✨Tip Number 3
Practice your sales pitch! As a Retail Manager, you’ll need to demonstrate your ability to drive sales and lead a team. Role-play common scenarios with a friend to build your confidence and showcase your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the TUI family and ready to smash those targets!
We think you need these skills to ace Retail Manager in Preston
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about helping customers create unforgettable holiday experiences.
Highlight Your Leadership Skills: As a Retail Manager, you'll be leading a team. Make sure to showcase your leadership experience in your application. Talk about how you've inspired and coached teams in the past, and how you plan to do the same at TUI.
Focus on Customer Service: TUI is all about putting customers at the heart of everything we do. In your application, emphasise your commitment to exceptional customer service. Share examples of how you've gone above and beyond to ensure customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the info you need to make your application stand out!
How to prepare for a job interview at TUI Group
✨Know the Company Inside Out
Before your interview, make sure you research TUI thoroughly. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Retail Manager, you'll need to lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you inspired and motivated them. Be ready to discuss specific situations where you resolved conflicts or improved team performance.
✨Customer-Centric Mindset
TUI places a strong emphasis on customer service. Think of instances where you've gone above and beyond for customers. Be prepared to share these stories during your interview to demonstrate your commitment to creating unforgettable experiences.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Practice responding to questions like how you would handle a dissatisfied customer or how you would drive your team to exceed sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your answers.