At a Glance
- Tasks: Lead a team to create unforgettable holiday experiences and exceed sales targets.
- Company: Join TUI, the best-loved holiday company with a culture of care.
- Benefits: Enjoy commission, holiday discounts, health benefits, and career development opportunities.
- Why this job: Make a real impact by helping customers find their dream holidays.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Dynamic work environment with varied shifts and excellent career progression.
The predicted salary is between 36000 - 60000 £ per year.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Store Manager at our Nottingham store, you’ll lead a team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products whilst delivering exceptional sales and service results. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER- Be rewarded for exceeding your targets with our commission and discretionary bonus schemes
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance.
- Lead by example and role‑model our company values to inspire and coach your team whilst embracing change and rising to the demands that this role brings
- Develop your team to be proactive and investigate and resolve every question or complaint. If things don’t go quite right, you’ll be confident to step in and take ownership
- You’ll use customer feedback and insights to spot trends and find new ways to improve customer satisfaction and loyalty to grow our business
- As technology advances so does TUI, you’ll work with a variety of systems empowering you to enhance your knowledge to improve our customer digital journey
- Drive your team to exceed company sales and service goals, in Retail we call it ‘Smashing your Targets’
- Recruit and retain talent, maintaining high levels of engagement and low levels of attrition.
Retail Manager in Nottingham employer: TUI Group
Contact Detail:
TUI Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at TUI or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching TUI’s values and recent news. Show us you’re not just another candidate; demonstrate how your experience aligns with our mission to create unforgettable holiday experiences.
✨Tip Number 3
Practice your sales pitch! As a Retail Manager, you’ll need to showcase your ability to drive sales. Role-play common interview scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the TUI family.
We think you need these skills to ace Retail Manager in Nottingham
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about helping customers create unforgettable holiday experiences.
Highlight Your Leadership Skills: As a Retail Manager, you'll be leading a team. Make sure to showcase your leadership experience in your application. Talk about how you've inspired and coached teams in the past, and how you plan to do the same at TUI.
Be Customer-Centric: TUI is all about putting customers at the heart of everything we do. In your application, emphasise your commitment to exceptional customer service and share examples of how you've gone above and beyond to ensure customer satisfaction.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Retail Manager role. We want to see how you fit into our culture and values, so make it personal!
How to prepare for a job interview at TUI Group
✨Know Your Stuff
Before the interview, make sure you’re well-versed in TUI’s offerings. Familiarise yourself with their holiday packages, cruise options, and any recent promotions. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Leadership Skills
As a Retail Manager, you’ll need to lead a team effectively. Prepare examples of how you’ve inspired and coached teams in the past. Think about specific situations where you’ve resolved conflicts or motivated your team to exceed targets.
✨Customer-Centric Mindset
TUI places a strong emphasis on customer service. Be ready to discuss how you’ve used customer feedback to improve service or resolve complaints. Highlight any innovative ideas you have for enhancing customer satisfaction.
✨Embrace Change
The retail environment is always evolving, especially with technology. Be prepared to talk about how you’ve adapted to changes in previous roles and how you plan to embrace new systems at TUI to enhance the customer experience.