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- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, a leading holiday company with a culture of care.
- Benefits: Earn £13.09 per hour plus commission, discounts, and health benefits.
- Other info: Flexible shifts with opportunities for career growth and development.
- Why this job: Be part of creating amazing holiday memories while smashing your sales targets.
- Qualifications: Passion for travel and strong customer service skills.
The predicted salary is between 1100 - 1500 £ per month.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Newbury store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER- TUI offers much more than just starting salary of £13.09 per hour
- Be rewarded for exceeding your targets with our commission scheme
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
- Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
- You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
- If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
- As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
Retail Travel Advisor in Newbury employer: TUI Group
Contact Detail:
TUI Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor in Newbury
✨Tip Number 1
Get to know the company! Research TUI and understand their values, culture, and what makes them tick. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your sales pitch! As a Retail Travel Advisor, you'll need to sell holidays and experiences. Role-play with a friend or family member to get comfortable with recommending products and handling objections like a pro.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've gone above and beyond for customers in the past. TUI loves candidates who can create unforgettable experiences, so let your passion shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the TUI family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Retail Travel Advisor in Newbury
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for travel shine through! We want to see how much you love helping people create unforgettable holiday experiences.
Tailor Your CV: Make sure your CV is tailored to the Retail Travel Advisor role. Highlight any relevant experience in customer service or sales, and don’t forget to mention your ability to smash targets!
Be Personable: In your cover letter, be yourself! We’re looking for someone who can connect with customers, so share a bit about your personality and why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you.
How to prepare for a job interview at TUI Group
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations and experiences will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. TUI values putting customers at the heart of their business, so demonstrating your ability to create unforgettable experiences will set you apart.
✨Embrace Flexibility
Be ready to discuss your availability and willingness to work varied shifts, including weekends and bank holidays. Highlighting your adaptability will show that you're a great fit for the dynamic retail environment at TUI.
✨Prepare for Problem-Solving Scenarios
Think of situations where you've had to resolve complaints or challenges. TUI looks for candidates who can confidently investigate and address issues, so having a few examples ready will demonstrate your proactive approach.