At a Glance
- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, the best-loved holiday company with a culture of care.
- Benefits: Earn £13.09 per hour plus commission, discounts, and holiday perks.
- Other info: Flexible shifts with opportunities for career growth and development.
- Why this job: Be part of a fun team while smashing sales targets and creating memories.
- Qualifications: Passion for travel and excellent customer service skills.
The predicted salary is between 27000 - 28000 £ per year.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Midsomer Norton store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFERTUI offers much more than just starting salary of £13.09 per hour. Be rewarded for exceeding your targets with our commission scheme. Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off. Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career. Investment in your development and career progression. Pension scheme and life assurance.
ABOUT THE JOBUse your passion to inspire our customers and colleagues whilst enjoying a great amount of fun. Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’. You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually. If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint. As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
Retail Travel Advisor in Midsomer Norton employer: TUI Group
At TUI, we pride ourselves on being an inclusive employer that fosters a culture of care and support. As a Retail Travel Advisor in our Midsomer Norton store, you'll not only enjoy competitive pay and commission opportunities but also benefit from extensive training and career development, ensuring you become a destination expert. With fantastic holiday perks, a focus on health and wellbeing, and a vibrant team atmosphere, TUI is dedicated to creating unforgettable experiences for both our customers and employees.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Travel Advisor in Midsomer Norton
✨Tip Number 1
Get to know TUI inside out! Research the company culture, values, and the types of holidays they offer. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your sales pitch! As a Retail Travel Advisor, you'll need to sell holidays and experiences. Role-play with friends or family to get comfortable recommending different products and handling customer queries.
✨Tip Number 3
Network like a pro! Connect with current TUI employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the TUI family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Retail Travel Advisor in Midsomer Norton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for travel shine through! We want to see how much you love creating unforgettable holiday experiences for customers.
Tailor Your CV:Make sure your CV is tailored to the Retail Travel Advisor role. Highlight any relevant experience in customer service or sales, and don’t forget to mention your ability to smash targets!
Be Personable:In your cover letter, be yourself! We’re looking for someone who can connect with customers, so share a bit about your personality and how you’d bring fun to the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you.
How to prepare for a job interview at TUI Group
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and current travel trends. TUI is all about creating unforgettable experiences, so being able to discuss various locations and what makes them special will show your passion and knowledge.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond for a customer or resolved a complaint effectively. This will demonstrate that you can put customers at the heart of your work, just like TUI does.
✨Embrace Flexibility
Since the role involves varied shift patterns, be ready to discuss your availability and willingness to work weekends and bank holidays. Highlighting your adaptability will show that you're a great fit for the dynamic nature of the retail environment.
✨Be Ready to Sell
Practice your sales pitch! TUI wants someone who can smash their targets, so think about how you would recommend a holiday package to a customer. Be enthusiastic and persuasive, and don’t forget to mention any relevant sales experience you have.