Crew Training Executive (Shift Based) in Luton

As a Crew Training Executive at TUI Airways, you will play a critical role in the planning and rostering of our comprehensive training programs for all Flight and Cabin Crew in the Northern Region. Your primary objective will be to continually monitor and optimise crew rosters, effectively utilising crew resources to minimise operational disruptions. This involves ensuring that all training requirements comply with legal and industrial agreements, while adhering to budgetary constraints. Reporting to the Flight Crew Training Team Leader, you will be the primary point of contact for all Trainers and crew training‑related queries outside of normal office hours. This role involves working on a shift basis: 4 on/4 off from 0700‑1900. The role is based fully onsite in our Luton Head Office.

Please note this role focuses on the production of robust, optimised training schedules for our flight and cabin crew. It is not a training development or training delivery role.

About Our Offer

• Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well‑being support, and more.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work‑life balance with a dynamic working environment.
• A career to shape: Access the TUI Learning Hub to level‑up and reach your ambitions.
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
• Community: Get involved with local charity and sustainability initiatives like the TUI Care Foundation.

About the Job

• Lead the planning and coordination of all training requirements for both Flight and Cabin Crew, ensuring compliance with legal and industrial agreements while meeting budgetary constraints within the published roster.
• Leverage your expertise in Crewing, Roster Maintenance, and Crew Training environments to effectively manage ad hoc training requests, new entrant programmes, command and type rating courses, RHS flying, and recurrent and conversion training.
• Collaborate closely with key stakeholders such as Manpower Planning, Crew Planning, Airline Operations, and Flight Operations Training teams.
• Ensure clarity, provide input, and offer appropriate challenges to optimise training plans.
• Build and maintain strong relationships with stakeholders, including the Flight Operations Nominated Person and the Flight Crew Training Nominated Person.
• Ensure efficient and cost‑effective utilisation of resources to successfully deliver the training plan.
• Strategically plan and coordinate all training requirements and associated duties for both Flight and Cabin Crew communities.
• Work collaboratively with Crew Planning colleagues to align training schedules with the plans produced by Manpower Planning and Flight Operations Training departments.
• Efficiently manage and facilitate ad hoc training requests as directed by Training Managers.
• Organise and roster all elements of the training plan within TUI Airways, ensuring strict compliance with legal and industrial agreements.
• Plan training activities in line with budgetary constraints, ensuring operational stability and considering future implications of training event planning and replanning.
• Conduct thorough legality validation checks to ensure adherence to all European Aviation Safety Agency (EASA) regulations and the company Flight Time Limitation scheme.
• Perform quality analysis on various training activities to maximise the effectiveness and benefits of the training plan.
• Maintain clear and effective communication with Manpower Planning, Crew Planning, and Flight Operations Training teams to ensure alignment and clarity of the training plan.
• Build robust relationships with stakeholders to understand, input, and appropriately challenge the training plan.
• Ensure the successful delivery of the training program while utilising resources efficiently and cost‑effectively.

About You

• IT literate with a minimum of O’ Level/GCSE education or equivalent.
• Proven experience within an airline Crewing/Training environment is desired.
• Understanding of airline legal agreements would be preferable.
• Process and detail orientated with excellent organisational skills.
• Ability to work under pressure; assimilate information quickly, determine priorities and make decisions based on sound judgement.
• Strong inter‑personal and excellent communication skills, written and spoken.
• Ability to work as part of a team.
• An enthusiastic ambassador of change who makes suggestions for improvement.
• Previous experience in a customer service based role is advantageous.

Security Clearance Statement

At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline. Rest assured; we’ll guide you on the necessary information you need to provide at each stage. Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you’ve resided in for more than 6 months in the past 5 years (some costs may apply). We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.