Overview
As AOG Desk Team Leader, you will steer a dedicated team delivering critical parts, tooling, and logistics to minimise aircraft downtime and support safe, reliable operations. You’ll work at the heart of the operational supply chain, partnering across the airline to drive improvements, lead people, and influence performance on a global scale. This role offers scope to shape processes, coordinate cross-functional colleagues, and make a tangible impact on our growing aviation business.
Pay / Benefits
- attractive remuneration
- discretionary bonus schemes
- generous travel benefits
- extensive health & well-being support
- flexible working
- learning hub access
Responsibilities
- Drive procurement process improvements to boost efficiency and ensure compliance
- Oversee correct ordering, PO placement, delivery tracking, and accounts payable issues
- Collaborate with Operational Supply Chain Team Leaders across the group
- Leverage AMOS system to optimize processes and tools
- Coordinate staff within the control area and provide guidance to meet daily work plans
- Monitor task progress and ensure timely delivery within budget and accuracy requirements
- Ensure compliance with departmental procedures, Health and Safety, Airport Regulations and Bylaws
- Review staffing and training plans to meet commitments and regulatory requirements
- Set performance targets and take action to maintain effectiveness
- Act as responsibility holder in the absence of the Northern Region Operational Supply Chain Manager
Key requirements
- Degree level / NVQ level 5 or equivalent
- Aviation background with management experience
- Strong IT skills and knowledge of engineering systems
- Experience in managing and delivering change in a unionised environment
- Excellent communication, presentation and negotiation skills
- Proven ability to apply analytical tools to improve performance
- Understanding of Human Factors within the maintenance environment
- Demonstrable capability of effective performance management
- Strong communicator and negotiator
- General financial and commercial acumen
- excellent communication
- negotiation skills
- presentation skills
- AMOS system
- engineering systems knowledge
- IT proficiency
AOG & Operational Supply Chain Team Leader in Luton employer: TUI Group
At TUI, we pride ourselves on being an exceptional employer that champions innovation and collaboration. As the Head of Customer Data Science & AI, you'll enjoy a flexible working environment that promotes a healthy work-life balance, alongside attractive remuneration and generous travel benefits. With access to the TUI Learning Hub for personal growth and opportunities to engage in meaningful community initiatives, you will be part of a diverse team dedicated to shaping the future of customer experiences through advanced analytics and AI.
