At a Glance
- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, a leading holiday company with a culture of care.
- Benefits: Earn £13.09 per hour plus commission, discounts, and health benefits.
- Other info: Flexible shifts, diverse environment, and great career progression opportunities.
- Why this job: Be part of a fun team while creating amazing holiday memories for customers.
- Qualifications: Passion for customer service and a drive to smash sales targets.
The predicted salary is between 27000 - 28000 £ per year.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Lowestoft store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends, bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER- TUI offers much more than just a starting salary of £13.09 per hour.
- Be rewarded for exceeding your targets with our commission scheme.
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off.
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career.
- Investment in your development and career progression.
- Pension scheme and life assurance.
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun.
- Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’.
- You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually.
- If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint.
- As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
- Excellent customer service skills with a genuine passion to go above and beyond.
- A strong dedication to achieve goals and sales targets.
- Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges.
- Ability to embrace change and adapt to new ways of working.
- A team player who engages and collaborates with our customers and colleagues.
- An organised individual who takes pride in their work and communicates effectively.
- Able to work a varied shift pattern each week in-line with shop opening and closing times.
From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
For the Hiring Manager to have sight of your application, you'll also need to complete our online assessment - you'll be prompted to do this once you've submitted your application.
Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time.
Retail Travel Advisor in Lowestoft employer: TUI Group
At TUI, we pride ourselves on being an inclusive employer that fosters a culture of care and support. As a Retail Travel Advisor in our Lowestoft store, you'll not only enjoy competitive pay and commission opportunities but also benefit from fantastic holiday perks, comprehensive health and wellbeing initiatives, and a clear path for career progression. Join us to create unforgettable holiday experiences while working in a dynamic environment that values your contributions and encourages personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Travel Advisor in Lowestoft
✨Tip Number 1
Get to know TUI inside out! Research their values, products, and customer service approach. This will help you connect with the team during your interview and show that you're genuinely interested in becoming a part of their culture.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Retail Travel Advisor. This will prepare you for those tricky questions and demonstrate your ability to handle challenges with ease.
✨Tip Number 3
Show off your sales drive! Think of examples where you've smashed targets or gone above and beyond for customers. This will highlight your dedication to achieving goals, which is key for TUI's success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and ready to embrace the digital side of TUI.
We think you need these skills to ace Retail Travel Advisor in Lowestoft
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for travel and customer service shine through. We want to see how you can inspire others and create unforgettable holiday experiences!
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences that match the job description. We love seeing how you can smash those sales targets and adapt to new challenges!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is effective and organised, just like we expect from our team members!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with TUI.
How to prepare for a job interview at TUI Group
✨Know Your Destinations
Before your interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations, activities, and customer experiences will show your passion for travel and help you connect with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples of how you've gone above and beyond for customers in previous roles. TUI values exceptional customer service, so demonstrating your ability to create memorable experiences will set you apart.
✨Embrace Change and Challenges
Be ready to discuss how you've adapted to changes in a fast-paced environment. TUI is looking for team players who can handle challenges with confidence, so share stories that highlight your resilience and problem-solving skills.
✨Understand the Role and Company Culture
Familiarise yourself with TUI's culture of care and inclusivity. Show that you align with their values by discussing how you can contribute to a positive team environment and support your colleagues and customers alike.
