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- Tasks: Create unforgettable travel experiences and provide top-notch support to guests.
- Company: Join a leading travel company with a focus on diversity and inclusion.
- Benefits: Private health insurance, accommodation, competitive salary, and free language lessons.
- Why this job: Combine your love for travel with work while making a real impact on guests' experiences.
- Qualifications: EU passport, language skills, and a passion for customer service.
- Other info: Seasonal or permanent contracts available with opportunities for career growth.
The predicted salary is between 725 - 850 £ per month.
Are you ready to embark on an exciting journey in the world of travel and tourism? Combine your passion for travel with work, creating unforgettable moments as one of our digitally experienced and helpful Hotel or Service Reps.
If you have an EU passport, are willing to relocate for the duration of the summer season, and speak English plus one of the following languages - Danish, Dutch, Finnish, German, Norwegian, Polish or Swedish - then keep on reading!
Please note that we have positions available without a driver's license for candidates speaking German. For speakers of other languages, a valid manual driver's license and a minimum age of 21 are required. For candidates speaking Polish, the opportunity available is the role of Service Support Rep.
Seasonal or permanent contracts available with optional winter work opportunities.
- Private Health Insurance with Allianz or Sanitas included.
- Accommodation with your own private bedroom and bills included.
- Work permits, background and/or medical checks arranged and included.
- Comprehensive onsite start of season training with accommodation and pay included.
- Access to free language lessons & the TUI Learning Hub to help you level-up and grow your career.
- Receive a take home net basic of 825€ to 980€ per month + extra commission of 400-500€ gross per month with no upper limit.
Finally, why not get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation?
Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one. They also need to be prepared to handle changes and challenging situations effectively to provide the best possible service to our guests.
Service Support Reps effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations. They ensure guests receive appropriate care and help, including face-to-face interactions when needed.
Monitor progress with sales and/or service updates, as well as guest feedback. Celebrate successes in meeting sales and/or service targets, solving problems, and providing great service.
A friendly and empathetic individual who naturally connects with people, making them feel welcomed and supported, going above and beyond to create unforgettable experiences.
Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services.
Service Support Reps excel in fast-paced and dynamic environments, using multitasking and organizational skills to handle a variety of guest interactions and responsibilities seamlessly.
From a workplace to a place to belong, we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments, so if you require any support, please do let us know.
Support Representative in London employer: TUI Group
Contact Detail:
TUI Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Representative in London
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you connect with them during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role. You never know who might give you a leg up!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions and role-specific scenarios. Role-play with a friend or use online resources to boost your confidence and nail that interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to embark on this exciting journey with us.
We think you need these skills to ace Support Representative in London
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about this role and how it connects to your passion.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your language skills and any relevant experience that shows you can handle the fast-paced environment and provide excellent service.
Be Personable and Friendly: We want to see your personality! Use a friendly tone in your application to reflect the empathetic and welcoming nature we’re looking for in our Support Representatives. Let us know how you connect with people!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at TUI Group
✨Know Your Stuff
Before the interview, make sure you research the company and its values. Understand their approach to customer service and how they create unforgettable experiences for guests. This will help you align your answers with what they’re looking for.
✨Show Your Language Skills
Since this role requires multilingual abilities, be prepared to demonstrate your language skills during the interview. Practice speaking in the languages you’ll be using, and don’t hesitate to switch between them if asked. It shows confidence and capability!
✨Emphasise Empathy and Adaptability
Highlight your ability to connect with people and handle challenging situations. Share examples from past experiences where you’ve gone above and beyond for customers or adapted to unexpected changes. This is crucial for a Support Representative role.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. Ask about training opportunities, team dynamics, or how they celebrate successes. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.