At a Glance
- Tasks: Inspire customers and create unforgettable holiday experiences as a Retail Apprentice Travel Advisor.
- Company: Join TUI, the best-loved holiday company with a culture of care.
- Benefits: Starting salary of £8.50 per hour, commission scheme, and fantastic holiday discounts.
- Other info: Enjoy flexible shifts and receive support from a dedicated learning coach.
- Why this job: Gain valuable travel industry insights while working towards a Level 3 Travel Consultant qualification.
- Qualifications: Passion for customer service and a drive to achieve targets.
The predicted salary is between 17640 - 18480 £ per year.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as an Apprentice Travel Advisor in our Liverpool Shopping Park store, we’ll provide a valuable insight into the world of travel and fully support you in working towards the Level 3 Travel Consultant Apprenticeship. Our two‑year Apprenticeship Scheme is structured to develop you in becoming a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products.
You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best‑loved holiday company. As part of our commitment to provide exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends, bank holidays and evenings at some of our busier stores.
ABOUT OUR OFFERTUI offers much more than just a starting salary of £8.50 per hour which increases after the first year. Be rewarded for exceeding your targets with our commission scheme. Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off. Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career. Investment in your development and career progression. Pension scheme and life assurance.
ABOUT THE JOBUse your passion to inspire our customers and colleagues whilst enjoying a great amount of fun. Your drive to achieve will lead you to exceed your sales and objectives; in Retail we call it ‘Smashing your Targets’. You’ll embrace change and rise to the challenges of a customer engaged role face to face and virtually. If things don’t go to plan, your colleague network will actively help you investigate and resolve any question or complaint.
As technology advances, so does TUI; you’ll receive support and training on a variety of systems empowering you to enhance your knowledge, skills and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for our customers. You’ll be given time within your working week to complete practical and written assignments via your online learning platform and with the support of your manager and a dedicated learning coach you'll be guided through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification.
ABOUT YOUGood knowledge of excellent customer service and a genuine passion to work within tourism. Dedicated to achieve goals, targets and a Level 3 Travel Consultant qualification. Self‑motivated and willing to act on feedback, remaining positive when faced with challenges. Willing to embrace change and adapt to new ways of working.
Retail Apprentice Travel Advisor in Liverpool employer: TUI Group
At TUI, we pride ourselves on being an inclusive employer that fosters a culture of care and support. As a Retail Apprentice Travel Advisor in our vibrant Liverpool Shopping Park store, you'll not only gain invaluable insights into the travel industry but also enjoy a wealth of benefits including competitive pay, commission opportunities, and a strong focus on your personal development. With a commitment to exceptional customer service and a dynamic work environment, TUI is dedicated to helping you create unforgettable holiday experiences while advancing your career in tourism.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Apprentice Travel Advisor in Liverpool
✨Tip Number 1
Get to know TUI and what they stand for! Research their values and culture so you can show how you fit in during interviews. This will help you connect with the team and demonstrate your passion for customer service.
✨Tip Number 2
Practice your sales pitch! Since this role is all about smashing targets, think of ways to sell a holiday or travel experience. Role-play with friends or family to build your confidence and showcase your enthusiasm.
✨Tip Number 3
Network like a pro! Connect with current TUI employees on LinkedIn or at local events. Ask them about their experiences and any tips they might have for landing the job. It’s all about making those connections!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the TUI family and ready to embark on this exciting journey.
We think you need these skills to ace Retail Apprentice Travel Advisor in Liverpool
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel shine through! Share any personal experiences or destinations that have inspired you. We want to see how excited you are about helping others create unforgettable holiday experiences.
Tailor Your Application:Make sure to customise your application to reflect the skills and qualities mentioned in the job description. Highlight your customer service experience and any relevant achievements. This shows us you’ve done your homework and are genuinely interested in the role.
Be Yourself:Don’t be afraid to let your personality come through in your writing. We’re looking for someone who can connect with customers, so a friendly and approachable tone will go a long way. Just be authentic and true to yourself!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at TUI Group
✨Know Your Stuff About Travel
Before the interview, brush up on your knowledge of popular holiday destinations, cruise options, and UK breaks. TUI is all about creating unforgettable experiences, so being able to discuss travel trends and customer preferences will show your passion for the industry.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you’ve provided excellent customer service. Think about times when you went above and beyond to help someone or resolved a complaint. This will demonstrate your dedication to putting customers at the heart of everything you do.
✨Embrace Change and Challenges
TUI values adaptability, so be ready to discuss how you've handled change in previous roles. Share specific instances where you faced challenges and how you overcame them. This will highlight your self-motivation and positive attitude, which are key traits for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process for the Level 3 Travel Consultant qualification or how the team collaborates to achieve sales targets. This shows your genuine interest in the role and your eagerness to learn and grow within the company.
