Hotel Representative – EU Nationals | Work Abroad with TUI
Hotel Representative – EU Nationals | Work Abroad with TUI

Hotel Representative – EU Nationals | Work Abroad with TUI

Full-Time No home office possible
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TUI Group

At a Glance

  • Tasks: Create unforgettable moments for guests and promote tailored experiences.
  • Company: Join TUI, a leading travel company with a diverse and inclusive culture.
  • Benefits: Competitive salary, private health insurance, accommodation, and free language lessons.
  • Why this job: Combine your passion for travel with work and make a real impact.
  • Qualifications: EU passport, language skills, and a friendly, empathetic attitude.
  • Other info: Seasonal or permanent contracts with excellent career growth opportunities.

Are you ready to embark on an exciting journey in the world of travel and tourism? Combine your passion for travel with work, creating unforgettable moments as one of our digitally experienced and helpful Hotel or Service Reps. If you have an EU passport, are willing to relocate for the duration of the summer season, and speak English plus one of the following languages - Danish, Dutch, Finnish, German, Norwegian, Polish or Swedish - then keep on reading!

Please note that we have positions available without a driver's license for candidates speaking German. For speakers of other languages, a valid manual driver's license and a minimum age of 21 are required. For candidates speaking Polish, the opportunity available is the role of Service Support Rep.

ABOUT OUR OFFER
  • Seasonal or permanent contracts available with optional winter work opportunities.
  • Private Health Insurance with Allianz or Sanitas included.
  • Accommodation with your own private bedroom and bills included.
  • Work permits, background and/or medical checks arranged and included.
  • Return flights, company iPad and uniform included.
  • Comprehensive onsite start of season training with accommodation and pay included.
  • Access to free language lessons & the TUI Learning Hub to help you level-up and grow your career.
  • Plus receive a take home net basic of 825€ to 980€ per month + extra commission of 400-500€ gross per month with no upper limit.
  • Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.
ABOUT THE JOB
  • Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one.
  • Engage with guests from around the world to identify their needs and offer tailored recommendations.
  • Hotel Reps promote and sell our experiences effectively to match our products with guests' preferences, aiming to exceed sales targets and boost revenue.
  • Handle changes and challenging situations effectively to provide the best possible service to our guests.
  • Service Support Reps effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations.
  • Collaborate with colleagues, teams, suppliers, and partners from all over the world and embrace our diverse TUI culture.
  • Monitor progress with sales and/or service updates, as well as guest feedback.
  • Celebrate successes in meeting sales and/or service targets, solving problems, and providing great service.
ABOUT YOU
  • A friendly and empathetic individual who naturally connects with people, making them feel welcomed and supported.
  • A quick learner, ready to master the technology and tools needed for the role.
  • Highly motivated, target-driven individuals with a positive mindset towards achieving results.
  • Dedicated to caring for customers, selling products that match their needs, and ensuring they have the best possible experience.
  • Service Support Reps excel in fast-paced and dynamic environments, using multitasking and organizational skills to handle a variety of guest interactions and responsibilities seamlessly.
  • Communicate clearly and effectively and able to adjust style to fit the situation.

From a workplace to a place to belong, we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments, so if you require any support, please do let us know.

Hotel Representative – EU Nationals | Work Abroad with TUI employer: TUI Group

TUI is an exceptional employer that offers a vibrant work culture in the travel and tourism sector, where employees can thrive while creating unforgettable experiences for guests. With comprehensive benefits including private health insurance, accommodation, and access to free language lessons, TUI prioritises employee growth and well-being. The opportunity to engage in local charity initiatives and a supportive environment that embraces diversity makes TUI a rewarding place to work for those passionate about travel.
TUI Group

Contact Detail:

TUI Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Representative – EU Nationals | Work Abroad with TUI

Tip Number 1

Get your networking game on! Connect with people in the travel and tourism industry, especially those who work at TUI. Use platforms like LinkedIn to reach out and engage with current employees; they might have insider tips or even refer you for a position!

Tip Number 2

Practice your pitch! When you get the chance to meet someone from TUI, whether at a job fair or online, be ready to share why you're the perfect fit for the Hotel Representative role. Highlight your language skills and passion for creating unforgettable experiences.

Tip Number 3

Show off your adaptability! In interviews or conversations, share examples of how you've handled challenging situations in the past. TUI loves candidates who can turn challenges into opportunities, so make sure to highlight your problem-solving skills.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the TUI family and ready to embark on this exciting journey with us!

We think you need these skills to ace Hotel Representative – EU Nationals | Work Abroad with TUI

Customer Service Skills
Sales Skills
Multitasking
Organisational Skills
Communication Skills
Problem-Solving Skills
Empathy
Adaptability
Cultural Awareness
Team Collaboration
Technology Proficiency
Positive Mindset
Attention to Detail
Creativity

Some tips for your application 🫡

Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you want to work in the travel and tourism industry. We want to see your enthusiasm!

Tailor Your Application: Make sure to customise your application for the Hotel Representative role. Highlight relevant skills and experiences that match the job description, especially your language skills and customer service experience. This helps us see why you're a great fit!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and understand, so make sure your key points stand out!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at TUI Group

Know Your Stuff

Familiarise yourself with TUI's offerings and the specific role you're applying for. Understand the types of experiences you’ll be promoting and how they align with guest preferences. This will help you answer questions confidently and show your passion for the job.

Show Your People Skills

As a Hotel Representative, connecting with guests is key. Prepare examples of how you've created memorable experiences for others in the past. Highlight your empathy and ability to handle challenging situations, as these traits are crucial for the role.

Practice Multitasking

Since the role involves managing various guest interactions, practice multitasking scenarios. You might be asked how you would handle multiple requests at once, so think of strategies to prioritise tasks while maintaining excellent service.

Be Ready to Adapt

The travel industry can be unpredictable, so demonstrate your flexibility during the interview. Share instances where you've successfully adapted to changes or resolved issues creatively. This will show that you can thrive in a dynamic environment.

Hotel Representative – EU Nationals | Work Abroad with TUI
TUI Group
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