At a Glance
- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, a leading holiday company with a culture of care.
- Benefits: Earn £13.09 per hour plus commission, discounts, and holiday perks.
- Other info: Flexible shifts, training opportunities, and a commitment to diversity.
- Why this job: Be part of a dynamic team creating memorable travel experiences.
- Qualifications: Passion for customer service and achieving sales targets.
The predicted salary is between 27000 - 28000 £ per year.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Hailsham store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER- TUI offers much more than just starting salary of £13.09 per hour
- Be rewarded for exceeding your targets with our commission scheme
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
- Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
- You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
- If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
- As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
- Excellent customer service skills with a genuine passion to go above and beyond
- A strong dedication to achieve goals and sales targets
- Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
- Ability to embrace change and adapt to new ways of working
- A team player who engages and collaborates with our customers and colleagues
- An organised individual who takes pride in their work and communicates effectively
- Able to work a varied shift pattern each week in-line with shop opening and closing times.
From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
For the Hiring Manager to have sight of your application, you'll also need to complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time.
Retail Travel Advisor in Hailsham employer: TUI Group
At TUI, we pride ourselves on being an inclusive employer that fosters a culture of care and support. As a Retail Travel Advisor in our Hailsham store, you'll not only enjoy competitive pay and commission opportunities but also benefit from extensive holiday perks, health and wellbeing initiatives, and a commitment to your professional development. Join us to create unforgettable holiday experiences while thriving in a dynamic and collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Travel Advisor in Hailsham
✨Tip Number 1
Get to know TUI inside out! Research their values, products, and customer service approach. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve complaints or exceed sales targets. Role-playing these situations can boost your confidence and prepare you for real-life challenges in the role.
✨Tip Number 3
Show off your adaptability! TUI values those who can embrace change, so be ready to discuss times when you've successfully navigated a fast-paced environment or adapted to new systems. This will highlight your ability to thrive in their dynamic setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and ready to engage with TUI's digital tools from the get-go.
We think you need these skills to ace Retail Travel Advisor in Hailsham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for travel and customer service shine through. We want to see how you can inspire others and create unforgettable holiday experiences!
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences that match the job description. We love seeing how you can smash those sales targets and adapt to new challenges!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is effective and organised, just like we expect from our team members.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with TUI.
How to prepare for a job interview at TUI Group
✨Know Your Destinations
Before your interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations and what makes them special will show your passion for travel and help you connect with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples of how you've gone above and beyond for customers in previous roles. TUI values exceptional customer service, so demonstrating your ability to create memorable experiences will set you apart.
✨Embrace Change and Challenges
Be ready to discuss how you've adapted to changes in the workplace or tackled challenges head-on. TUI is looking for team players who can thrive in a dynamic environment, so share your experiences of resilience and flexibility.
✨Understand the Role and Its Requirements
Familiarise yourself with the job description and think about how your skills align with the responsibilities. Highlight your ability to work varied shifts and manage multiple tasks, as this is crucial for success in the Retail Travel Advisor role.
