At a Glance
- Tasks: Create unforgettable moments for guests and promote amazing travel experiences.
- Company: Join TUI, a leading travel company with a diverse and inclusive culture.
- Benefits: Competitive salary, private health insurance, accommodation, and free language lessons.
- Other info: Seasonal or permanent contracts with excellent career growth opportunities.
- Why this job: Work abroad this summer, connect with people, and make a real impact in travel.
- Qualifications: EU passport, language skills, and a passion for customer service.
Are you ready to embark on an exciting journey in the world of travel and tourism? Combine your passion for travel with work, creating unforgettable moments as one of our digitally experienced and helpful Hotel or Service Reps.
If you have an EU passport, are willing to relocate for the duration of the summer season, and speak English plus one of the following languages - Danish, Dutch, Finnish, German, Norwegian, Polish or Swedish - then keep on reading!
Please note that we have positions available without a driver's license for candidates speaking German. For speakers of other languages, a valid manual driver's license and a minimum age of 21 are required. For candidates speaking Polish, the opportunity available is the role of Service Support Rep.
ABOUT OUR OFFER- Seasonal or permanent contracts available with optional winter work opportunities.
- Private Health Insurance with Allianz or Sanitas included.
- Accommodation with your own private bedroom and bills included.
- Work permits, background and/or medical checks arranged and included.
- Return flights, company iPad and uniform included.
- Comprehensive onsite start of season training with accommodation and pay included.
- Access to free language lessons & the TUI Learning Hub to help you level-up and grow your career.
- Plus receive a take home net basic of 825€ to 980€ per month + extra commission of 400-500€ gross per month with no upper limit.
Finally, why not get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.
ABOUT THE JOB- Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one.
- Engage with guests from around the world to identify their needs and offer tailored recommendations.
- Hotel Reps promote and sell our experiences effectively to match our products with guests’ preferences, aiming to exceed sales targets and boost revenue.
- They also need to be prepared to handle changes and challenging situations effectively to provide the best possible service to our guests.
- Service Support Reps effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations.
- They ensure guests receive appropriate care and help, including face-to-face interactions when needed.
- Collaborate with colleagues, teams, suppliers, and partners from all over the world and embrace our diverse TUI culture.
- Monitor progress with sales and/or service updates, as well as guest feedback.
- Celebrate successes in meeting sales and/or service targets, solving problems, and providing great service.
- A friendly and empathetic individual who naturally connects with people, making them feel welcomed and supported, going above and beyond to create unforgettable experiences.
- A quick learner, ready to master the technology and tools needed for the role.
- Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services.
- Hotel Reps are highly motivated, target-driven individuals with a positive mindset towards achieving results.
- Dedicated to caring for customers, selling products that match their needs, and ensuring they have the best possible experience.
- Service Support Reps excel in fast-paced and dynamic environments, using multitasking and organizational skills to handle a variety of guest interactions and responsibilities seamlessly.
- Turning challenges into opportunities and remaining calm under pressure.
- Proactively identify and resolve issues creatively before they escalate.
- Communicate clearly and effectively and able to adjust style to fit the situation.
- Keep interactions positive, and confident to present in front of an audience.
From a workplace to a place to belong, we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments, so if you require any support, please do let us know.
TUI Hotel or Service Rep | EU Nationals | Work Abroad | S26 in Glasgow employer: TUI Group
TUI is an exceptional employer that offers a vibrant work culture in the travel and tourism sector, where employees can thrive while creating unforgettable experiences for guests. With seasonal or permanent contracts, comprehensive training, and access to free language lessons, TUI prioritises employee growth and well-being, providing benefits such as private health insurance, accommodation, and competitive salaries with commission opportunities. Join a diverse team that values inclusivity and encourages participation in local charity initiatives, making your work not just a job, but a meaningful journey.
StudySmarter Expert Advice🤫
We think this is how you could land TUI Hotel or Service Rep | EU Nationals | Work Abroad | S26 in Glasgow
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like TUI Group who are looking for fresh talent for roles like TUI Hotel or Service Rep | EU Nationals | Work Abroad | S26.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like TUI Group and give you a leg up for your TUI Hotel or Service Rep | EU Nationals | Work Abroad | S26 application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any TUI Hotel or Service Rep | EU Nationals | Work Abroad | S26 openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace TUI Hotel or Service Rep | EU Nationals | Work Abroad | S26 in Glasgow
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the TUI Hotel or Service Rep | EU Nationals | Work Abroad | S26 role at TUI Group.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the TUI Hotel or Service Rep | EU Nationals | Work Abroad | S26 position at TUI Group.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of TUI Group.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to TUI Group's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time TUI Hotel or Service Rep | EU Nationals | Work Abroad | S26.
How to prepare for a job interview at TUI Group
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at TUI Group.
