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- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, a leading holiday company with a culture of care.
- Benefits: Earn £13.09 per hour plus commission, discounts, and holiday perks.
- Other info: Flexible shifts with opportunities for career growth and development.
- Why this job: Be part of a fun team while creating amazing holiday memories for customers.
- Qualifications: Passion for travel and strong customer service skills.
The predicted salary is between 11 - 15 £ per hour.
Here at TUI, you will find we are an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Edinburgh Gyle store, we will support you to become a destination expert so that you can recommend and sell holidays, cruises, UK breaks, and additional products. You will put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you will enjoy a varied shift pattern each week including weekends, bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER- TUI offers much more than just a starting salary of £13.09 per hour.
- Be rewarded for exceeding your targets with our commission scheme.
- Enjoy fantastic holiday benefits, discounts, special offers, and the ability to purchase additional TUI time off.
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community, and Career.
- Investment in your development and career progression.
- Pension scheme and life assurance.
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun.
- Your drive to achieve will lead you to exceed your sales objectives; in Retail, we call it 'Smashing your Targets'.
- You will embrace change and rise to the challenges of a customer-engaged role both face to face and virtually.
- If things don’t go to plan, you will need to be confident to actively investigate and resolve any question or complaint.
- As technology advances, so does TUI; you will receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
Retail Travel Advisor in Falkirk employer: TUI Group
Contact Detail:
TUI Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor in Falkirk
✨Tip Number 1
Get to know TUI inside out! Research the company culture, values, and the latest holiday trends. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your sales pitch! Since smashing targets is key for this role, prepare a few scenarios where you can demonstrate your ability to sell holidays or resolve customer issues. Role-playing with a friend can really help you nail it.
✨Tip Number 3
Network like a pro! Connect with current TUI employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing that dream job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the TUI family and ready to embark on an exciting journey with us.
We think you need these skills to ace Retail Travel Advisor in Falkirk
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for travel shine through! We want to see how much you love helping people create unforgettable holiday experiences.
Tailor Your CV: Make sure your CV is tailored to the Retail Travel Advisor role. Highlight any relevant experience in customer service or sales, and don’t forget to mention any travel-related skills or knowledge you have!
Be Personable: In your cover letter, be yourself! We’re looking for someone who can connect with customers, so let your personality come through. Share a little about why you want to work with us at TUI.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing company culture.
How to prepare for a job interview at TUI Group
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and current travel trends. TUI is all about creating unforgettable experiences, so being able to discuss various locations and what makes them special will show your passion and knowledge.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond for a customer or resolved a complaint effectively. This will demonstrate that you can put customers at the heart of your work, just like TUI does.
✨Embrace Flexibility
Since the role involves varied shift patterns, be ready to discuss your availability and willingness to work weekends and bank holidays. Highlighting your adaptability will show that you're a great fit for the dynamic environment at TUI.
✨Be Ready to 'Smash Your Targets'
TUI values a drive to achieve sales objectives. Come prepared with examples of how you've met or exceeded targets in previous roles. This will illustrate your motivation and commitment to success, aligning perfectly with TUI's culture.