At a Glance
- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, a leading holiday company with a culture of care.
- Benefits: Earn £13.09 per hour plus commission, discounts, and holiday perks.
- Other info: Flexible shifts with opportunities for career growth and development.
- Why this job: Be part of a fun team while creating amazing holiday memories for customers.
- Qualifications: Passion for travel and strong customer service skills.
The predicted salary is between 27000 - 28000 £ per year.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Chelmsford store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFERTUI offers much more than just starting salary of £13.09 per hour. Be rewarded for exceeding your targets with our commission scheme. Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off. Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career. Investment in your development and career progression. Pension scheme and life assurance.
ABOUT THE JOBUse your passion to inspire our customers and colleagues whilst enjoying a great amount of fun. Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’. You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually. If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint. As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
Retail Travel Advisor in Essex employer: TUI Group
TUI Group is an exceptional employer that prioritises the growth and development of its employees, offering a dynamic work culture where innovation thrives. Graduates in the Analytics & Data Science Graduate Programme will benefit from hands-on experience, competitive salaries, and a comprehensive benefits package, all while being part of a supportive team in the vibrant location of Luton, UK. With a focus on health and wellbeing, TUI ensures that its employees are well taken care of, making it an ideal place for those looking to launch a meaningful career in analytics.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Travel Advisor in Essex
✨Tip Number 1
Get to know TUI inside out! Research their values, products, and customer service approach. This way, when you chat with them, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your sales pitch! Think about how you would recommend a holiday or resolve a customer complaint. Role-playing with a friend can help you feel more confident and prepared for those tricky questions.
✨Tip Number 3
Network like a pro! Connect with current TUI employees on LinkedIn or attend local travel events. Building relationships can give you insider tips and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the TUI family.
We think you need these skills to ace Retail Travel Advisor in Essex
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for travel shine through! We want to see how much you love creating unforgettable holiday experiences for customers.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in customer service and sales. We’re looking for those who can smash their targets, so showcase any achievements that demonstrate this!
Be Personable:In your cover letter, don’t be afraid to show a bit of personality. We value inclusivity and care, so let us know how you connect with customers and colleagues alike.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to becoming a Travel Advisor!
How to prepare for a job interview at TUI Group
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations and experiences will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. TUI values putting customers at the heart of their business, so demonstrating your ability to create unforgettable experiences will set you apart.
✨Embrace Flexibility
Be ready to discuss your availability and willingness to work varied shifts, including weekends and bank holidays. Highlighting your adaptability will show that you're a great fit for the dynamic retail environment.
✨Prepare for Problem-Solving Scenarios
Think of situations where you've had to resolve complaints or challenges. TUI looks for candidates who can confidently investigate and resolve issues, so having a few examples ready will demonstrate your proactive approach.
