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- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, a leading holiday company with a culture of care.
- Benefits: Starting salary of £13.09/hour, commission, discounts, and holiday perks.
- Other info: Flexible shifts with opportunities for career growth and development.
- Why this job: Be part of a fun team that creates amazing holiday memories for customers.
- Qualifications: Passion for travel and strong customer service skills.
The predicted salary is between 11 - 15 £ per hour.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Epsom store, we’ll support you to become a destination expert so that you can recommend and sell holidays, cruises, UK breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER- Salary: starting rate of £13.09 per hour
- Be rewarded for exceeding your targets with our commission scheme
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
- Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
- You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
- If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
- As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers
Retail Travel Advisor in Epsom employer: TUI Group
Contact Detail:
TUI Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor in Epsom
✨Tip Number 1
Get to know TUI and what they stand for! Research their values and culture so you can show how you fit in. When you walk into that interview, let your passion for travel shine through – it’s all about making those unforgettable holiday experiences!
✨Tip Number 2
Practice your sales pitch! Think about how you would recommend a holiday to a friend. Use that same enthusiasm and knowledge during your interview. Remember, it’s not just about selling; it’s about creating an experience that customers will love.
✨Tip Number 3
Be ready to tackle challenges head-on! Prepare examples of how you've resolved customer complaints or tricky situations in the past. TUI loves problem solvers, so show them you can think on your feet and keep customers happy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed. Plus, we’re always looking for passionate individuals who want to join our team and help create amazing holiday memories for our customers.
We think you need these skills to ace Retail Travel Advisor in Epsom
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for travel shine through! We want to see how much you love creating unforgettable holiday experiences for customers.
Tailor Your CV: Make sure your CV is tailored to the Retail Travel Advisor role. Highlight any relevant experience in customer service or sales, and don’t forget to mention your ability to smash targets!
Be Personable: In your cover letter, be yourself! We’re looking for someone who can connect with customers, so let your personality come through. Share a little about why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role there too.
How to prepare for a job interview at TUI Group
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and current travel trends. TUI values destination experts, so being able to discuss various locations and what makes them special will show your passion and knowledge.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about creating unforgettable experiences.
✨Be Ready to Discuss Sales Targets
Since smashing targets is key in this role, come prepared to talk about your experience with sales goals. Share specific instances where you exceeded targets and how you achieved those results.
✨Embrace Flexibility and Change
TUI values adaptability, so be ready to discuss how you've handled changes in previous roles. Highlight your ability to thrive in a dynamic environment, especially when it comes to working varied shifts and tackling unexpected challenges.