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- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, a leading holiday company with a culture of care.
- Benefits: Earn £13.09 per hour plus commission, discounts, and holiday perks.
- Why this job: Be part of a fun team while creating amazing holiday memories for customers.
- Qualifications: Passion for travel and strong customer service skills.
- Other info: Flexible shifts with opportunities for career growth and development.
The predicted salary is between 11 - 15 £ per hour.
Here at TUI, you will find we are an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Edinburgh Gyle store, we will support you to become a destination expert so that you can recommend and sell holidays, cruises, UK breaks, and additional products. You will put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you will enjoy a varied shift pattern each week including weekends, bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER- TUI offers much more than just a starting salary of £13.09 per hour.
- Be rewarded for exceeding your targets with our commission scheme.
- Enjoy fantastic holiday benefits, discounts, special offers, and the ability to purchase additional TUI time off.
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community, and Career.
- Investment in your development and career progression.
- Pension scheme and life assurance.
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun.
- Your drive to achieve will lead you to exceed your sales objectives; in Retail, we call it 'Smashing your Targets'.
- You will embrace change and rise to the challenges of a customer-engaged role both face to face and virtually.
- If things don’t go to plan, you will need to be confident to actively investigate and resolve any question or complaint.
- As technology advances, so does TUI; you will receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
Retail Travel Advisor in Edinburgh employer: TUI Group
Contact Detail:
TUI Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor in Edinburgh
✨Tip Number 1
Get to know TUI inside out! Research their values, products, and recent news. This way, when you chat with them, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your pitch! Think about how you’d sell a holiday or cruise to a friend. Use that enthusiasm in your conversations – it’s all about creating those unforgettable experiences!
✨Tip Number 3
Network like a pro! Connect with current TUI employees on LinkedIn or at events. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Retail Travel Advisor in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for travel shine through! We want to see how much you love helping people create unforgettable holiday experiences. Share any personal travel stories or experiences that highlight your passion.
Tailor Your Application: Make sure to customise your application to fit the Retail Travel Advisor role. Highlight relevant skills and experiences that align with our job description, like customer service or sales achievements. This shows us you’re serious about joining our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for TUI.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TUI Group
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations and experiences will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for a customer. TUI values exceptional service, so demonstrating your ability to create memorable experiences will set you apart.
✨Embrace Flexibility
Since the role involves varied shifts, be ready to discuss your availability and willingness to work weekends and bank holidays. Highlighting your adaptability will show that you're a great fit for the dynamic retail environment.
✨Be Ready to Problem Solve
Think of scenarios where you've successfully resolved issues or complaints. TUI looks for candidates who can handle challenges confidently, so showcasing your problem-solving skills will demonstrate your readiness for the role.