Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, the best-loved holiday company with a culture of care.
- Benefits: Earn £13.09 per hour plus commission, discounts, and fantastic holiday perks.
- Other info: Flexible shifts with opportunities for career growth and development.
- Why this job: Be part of a fun team while creating amazing holiday memories for customers.
- Qualifications: Passion for travel and strong customer service skills.
The predicted salary is between 1100 - 1500 £ per month.
Here at TUI, you'll find we're an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Middlesbrough store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER- TUI offers much more than just starting salary of £13.09 per hour
- Be rewarded for exceeding your targets with our commission scheme
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
- Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets'
- You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
- If things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaint
- As technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
Retail Travel Advisor in Cleveland employer: TUI Group
Contact Detail:
TUI Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor in Cleveland
✨Tip Number 1
Get to know TUI inside out! Research their values, products, and recent news. This way, when you chat with them, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your pitch! Think about how you’d sell a holiday or cruise to a friend. Use that enthusiasm in your conversations – it’ll help you connect with the team and show you’re ready to inspire customers.
✨Tip Number 3
Network like a pro! Reach out to current or former TUI employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you’re serious about joining the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to go straight to the source.
We think you need these skills to ace Retail Travel Advisor in Cleveland
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for travel shine through! We want to see how much you love helping people create unforgettable holiday experiences. Share any personal travel stories or experiences that highlight your passion.
Tailor Your Application: Make sure to customise your application to fit the Retail Travel Advisor role. Highlight relevant skills and experiences that align with our job description, like customer service or sales achievements. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read, so make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at TUI Group
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations and experiences will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. TUI values creating unforgettable holiday experiences, so highlight how you've gone above and beyond for customers in previous roles.
✨Embrace Flexibility
Since the role involves varied shift patterns, be ready to discuss your availability and willingness to work weekends and bank holidays. This shows that you're adaptable and committed to meeting customer needs.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you faced challenges and successfully resolved them. TUI looks for candidates who can handle complaints and unexpected situations confidently, so share your strategies for turning issues into positive outcomes.