Store Manager: Lead Holiday Sales & Customer Experience in Clacton-on-Sea
Store Manager: Lead Holiday Sales & Customer Experience

Store Manager: Lead Holiday Sales & Customer Experience in Clacton-on-Sea

Clacton-on-Sea Full-Time 13 - 16 Β£ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team to deliver amazing customer experiences and drive holiday sales.
  • Company: A leading travel company with a focus on customer satisfaction.
  • Benefits: Starting pay of Β£15.34 per hour, bonuses, holiday discounts, and professional development opportunities.
  • Why this job: Join a dynamic team and make a real impact during the holiday season.
  • Qualifications: Experience in retail management and a passion for customer service.
  • Other info: Exciting opportunity for growth in a vibrant work environment.

The predicted salary is between 13 - 16 Β£ per hour.

A leading travel company is looking for a Store Manager for their Clacton-On-Sea location. In this role, you will lead a passionate team to deliver outstanding customer experiences while driving sales.

Responsibilities include:

  • Coaching your team
  • Resolving customer issues
  • Using feedback to enhance satisfaction

The position offers a pay rate starting at Β£15.34 per hour, along with a variety of benefits including bonuses, holiday discounts, and opportunities for professional development.

Store Manager: Lead Holiday Sales & Customer Experience in Clacton-on-Sea employer: TUI Group

Join a leading travel company in Clacton-On-Sea, where you will thrive in a vibrant work culture that prioritises employee growth and customer satisfaction. With competitive pay starting at Β£15.34 per hour, along with bonuses and holiday discounts, this role offers not just a job but a rewarding career path in an industry that values your contributions and fosters professional development.
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Contact Detail:

TUI Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Store Manager: Lead Holiday Sales & Customer Experience in Clacton-on-Sea

✨Tip Number 1

Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Store Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising common questions related to customer experience and team leadership. We recommend role-playing with a friend to get comfortable with your answers and showcase your passion for delivering outstanding service.

✨Tip Number 3

Showcase your coaching skills! Think of examples where you've successfully led a team or resolved customer issues. This will demonstrate your ability to enhance satisfaction and drive sales, which is key for the Store Manager position.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Store Manager: Lead Holiday Sales & Customer Experience in Clacton-on-Sea

Team Leadership
Customer Service
Sales Management
Coaching Skills
Conflict Resolution
Feedback Utilisation
Problem-Solving Skills
Communication Skills
Sales Strategy Development
Adaptability
Time Management
Professional Development

Some tips for your application 🫑

Show Your Passion: When writing your application, let your enthusiasm for customer service and sales shine through. We want to see how you can lead a team and create amazing experiences for our customers!

Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail management and customer service. We love seeing how your past roles have prepared you for this Store Manager position.

Be Specific with Examples: Use specific examples from your previous jobs to demonstrate your skills in coaching teams and resolving customer issues. We appreciate concrete evidence of how you've made a difference in your past roles.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our Clacton-On-Sea location.

How to prepare for a job interview at TUI Group

✨Know the Company Inside Out

Before your interview, make sure you research the travel company thoroughly. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As a Store Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've successfully coached a team or resolved conflicts. Highlight how you can inspire and motivate others to deliver outstanding customer experiences.

✨Prepare for Customer Scenarios

Expect questions about handling customer issues, as this is a key part of the role. Prepare some scenarios where you've turned a negative customer experience into a positive one. This will demonstrate your problem-solving skills and commitment to customer satisfaction.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, the company's approach to customer feedback, or opportunities for professional development. This shows that you're not just interested in the job, but also in growing with the company.

Store Manager: Lead Holiday Sales & Customer Experience in Clacton-on-Sea
TUI Group
Location: Clacton-on-Sea
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  • Store Manager: Lead Holiday Sales & Customer Experience in Clacton-on-Sea

    Clacton-on-Sea
    Full-Time
    13 - 16 Β£ / hour (est.)
  • T

    TUI Group

    50-100
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