At a Glance
- Tasks: Create unforgettable moments for guests and promote amazing travel experiences.
- Company: Join TUI, a leading name in travel and tourism with a diverse culture.
- Benefits: Enjoy private health insurance, accommodation, and competitive pay with commission.
- Why this job: Combine your love for travel with work while making a real impact on guests' experiences.
- Qualifications: EU passport, language skills, and a friendly, empathetic attitude.
- Other info: Opportunities for career growth, free language lessons, and involvement in charity initiatives.
Are you ready to embark on an exciting journey in the world of travel and tourism? Combine your passion for travel with work, creating unforgettable moments as one of our digitally experienced and helpful Hotel or Service Reps. If you have an EU passport, are willing to relocate for the duration of the summer season, and speak English plus one of the following languages - Danish, Dutch, Finnish, German, Norwegian, Polish or Swedish - then keep on reading!
Please note that we have positions available without a driver's license for candidates speaking German. For speakers of other languages, a valid manual driver's license and a minimum age of 21 are required. For candidates speaking Polish, the opportunity available is the role of Service Support Rep.
ABOUT OUR OFFER- Seasonal or permanent contracts available with optional winter work opportunities.
- Private Health Insurance with Allianz or Sanitas included.
- Accommodation with your own private bedroom and bills included.
- Work permits, background and/or medical checks arranged and included.
- Return flights, company iPad and uniform included.
- Comprehensive onsite start of season training with accommodation and pay included.
- Access to free language lessons & the TUI Learning Hub to help you level-up and grow your career.
- Plus receive a take home net basic of 825€ to 980€ per month + extra commission of 400-500€ gross per month with no upper limit.
- Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.
- Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one.
- Engage with guests from around the world to identify their needs and offer tailored recommendations.
- Hotel Reps promote and sell our experiences effectively to match our products with guests’ preferences, aiming to exceed sales targets and boost revenue.
- Service Support Reps effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations.
- Collaborate with colleagues, teams, suppliers, and partners from all over the world and embrace our diverse TUI culture.
- Monitor progress with sales and/or service updates, as well as guest feedback.
- Celebrate successes in meeting sales and/or service targets, solving problems, and providing great service.
- A friendly and empathetic individual who naturally connects with people, making them feel welcomed and supported.
- A quick learner, ready to master the technology and tools needed for the role.
- Hotel Reps are highly motivated, target-driven individuals with a positive mindset towards achieving results.
- Service Support Reps excel in fast-paced and dynamic environments, using multitasking and organizational skills to handle a variety of guest interactions and responsibilities seamlessly.
- Communicate clearly and effectively and able to adjust style to fit the situation.
From a workplace to a place to belong, we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments, so if you require any support, please do let us know.
Locations
Tui hotel or service rep | eu nationals | work abroad | s26 in Cheshire, Warrington employer: TUI Group
Contact Detail:
TUI Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tui hotel or service rep | eu nationals | work abroad | s26 in Cheshire, Warrington
✨Tip Number 1
Get your networking game on! Connect with people in the travel and tourism industry, especially those who work at TUI. Use platforms like LinkedIn to reach out and engage with current employees; they might just give you the inside scoop on what it’s really like to work there.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and scenarios you might face as a Hotel or Service Rep. Think about how you’d handle guest interactions and challenges, and be ready to showcase your problem-solving skills.
✨Tip Number 3
Show off your language skills! If you speak any of the required languages, make sure to highlight that during your interviews. Being multilingual is a huge asset in this role, so don’t shy away from demonstrating your abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from TUI, making your job search smoother and more efficient.
We think you need these skills to ace Tui hotel or service rep | eu nationals | work abroad | s26 in Cheshire, Warrington
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you want to work in this exciting industry. We want to see your enthusiasm!
Tailor Your Application: Make sure to customise your application for the role. Highlight relevant skills and experiences that match what we're looking for in a Hotel or Service Rep. This shows us that you've done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and personality!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TUI Group
✨Know Your Stuff
Before the interview, make sure you research TUI and understand their values, services, and the specific role you're applying for. Familiarise yourself with the travel and tourism industry trends, especially in relation to customer service and hospitality.
✨Show Your Personality
As a Hotel or Service Rep, your ability to connect with people is key. During the interview, let your friendly and empathetic nature shine through. Share personal experiences that highlight your customer service skills and how you've gone above and beyond for guests in the past.
✨Practice Multitasking Scenarios
Since the role involves handling various guest interactions, prepare for situational questions that test your multitasking and problem-solving abilities. Think of examples where you successfully managed multiple tasks or resolved issues under pressure.
✨Language Skills Matter
If you speak one of the required languages, be ready to demonstrate your proficiency. You might be asked to switch languages during the interview or answer questions in that language, so practice beforehand to show off your skills!