At a Glance
- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, a leading holiday company with a culture of care.
- Benefits: Earn £13.09 per hour plus commission, discounts, and holiday perks.
- Other info: Flexible shifts and excellent career development opportunities await you.
- Why this job: Be part of a fun team while smashing sales targets and creating memories.
- Qualifications: Passion for customer service and ability to adapt in a fast-paced environment.
The predicted salary is between 27000 - 28000 € per year.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Ballymena store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER- TUI offers much more than just starting salary of £13.09 per hour
- Be rewarded for exceeding your targets with our commission scheme
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
- Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
- You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
- If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
- As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
- Excellent customer service skills with a genuine passion to go above and beyond
- A strong dedication to achieve goals and sales targets
- Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
- Ability to embrace change and adapt to new ways of working
- A team player who engages and collaborates with our customers and colleagues
- An organised individual who takes pride in their work and communicates effectively
- Able to work a varied shift pattern each week in-line with shop opening and closing times.
We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
Retail Travel Advisor in Ballymena employer: TUI Group
At TUI, we pride ourselves on being an inclusive employer that fosters a culture of care and support. As a Retail Travel Advisor in our Ballymena store, you will not only enjoy competitive pay and commission opportunities but also benefit from extensive holiday perks, a commitment to your personal development, and a vibrant team environment that encourages collaboration and innovation. Join us to create unforgettable holiday experiences while advancing your career in a company that truly values its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Travel Advisor in Ballymena
✨Tip Number 1
Get to know TUI and what makes us tick! Research our values, culture, and the types of holidays we offer. This way, when you walk into that interview, you can show off your passion for travel and how you can contribute to creating unforgettable experiences for our customers.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to handle different scenarios you might face as a Travel Advisor. The more comfortable you are with addressing customer needs and resolving issues, the better you'll shine in your interview.
✨Tip Number 3
Don’t forget to showcase your sales drive! Think of examples from your past experiences where you’ve smashed targets or gone above and beyond for a customer. We love to see that enthusiasm and dedication to achieving goals!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the TUI family. So, get your application in and let’s make some holiday magic happen together!
We think you need these skills to ace Retail Travel Advisor in Ballymena
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for travel and customer service shine through. We want to see how much you love creating unforgettable holiday experiences!
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We’re looking for those excellent customer service skills and a drive to smash targets, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for our Retail Team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with TUI.
How to prepare for a job interview at TUI Group
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations, activities, and customer experiences will show your passion for travel and help you connect with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Highlighting your dedication to exceptional service will resonate well, especially since TUI values creating unforgettable holiday experiences.
✨Embrace Change and Challenges
Be ready to discuss how you've adapted to changes in previous roles or faced challenges head-on. TUI is looking for someone who can thrive in a dynamic environment, so sharing your resilience will make a strong impression.
✨Demonstrate Team Spirit
Think of instances where you collaborated effectively with colleagues or contributed to a team goal. TUI values teamwork, so showcasing your ability to engage and work well with others will highlight your fit for the Retail Team.
