Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face welcoming guests and creating unforgettable holiday moments.
- Company: Join TUI MAGIC LIFE, a global leader in all-inclusive holiday experiences.
- Benefits: Enjoy full social and health insurance, accommodation, and a secure monthly salary.
- Why this job: Make magic moments for guests while experiencing international culture and teamwork.
- Qualifications: EU passport, hospitality experience, and strong communication skills in multiple languages.
- Other info: Work in a dynamic environment with colleagues from around the world.
You are the friendly face and helping hand that welcomes guests. From check-in to check-out, you create unforgettable holiday moments.
Your Tasks:
- being the first point of contact for guests in case of questions, wishes and complaints
- always being attentive when walking the club facilities to improve them and avoid future
- staying in contact with the guests, socialize & know their names
- taking responsibility for the quality and safety of the club grounds
What you should bring:
- EU passport / EU working permit
- being available for a full season (April until November or November until April)
- experience in hospitality or fundamental knowledge in an assisting role
- foreign language skills: English and German fluently,French on a conversational level, further languages are an advantage
- strong communication skills and pleasure in dealing with guests with adiplomatic and always friendly attitude
- an organizational talent capable to follow up diligently
What we offer:
- full social and health insurance
- flights and destination airport transfer
- accommodation in double shared rooms & full board
- secure monthly net salary
- an international exchange with colleagues from all over the world
TUI MAGIC LIFE is the all-inclusive club brand in the World of TUI. We provide a unique experience not only for our guests but also for our employees. TUI MAGIC LIFE stands for adventure, fun, relaxation, and, above all, many \’MAGIC moments\’ abroad.
#J-18808-Ljbffr
TUI MAGIC LIFE Guest Service (m/f/d) employer: TUI Cruises GmbH
Contact Detail:
TUI Cruises GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TUI MAGIC LIFE Guest Service (m/f/d)
✨Tip Number 1
Get to know the company culture! Before your interview, check out TUI MAGIC LIFE's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their magic.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with guests from all over, brush up on your English and German. Maybe even throw in some French phrases to impress them. Being able to chat comfortably will make you stand out!
✨Tip Number 3
Show off your organisational talent! Think of examples from your past experiences where you’ve successfully managed tasks or resolved guest issues. This will demonstrate your ability to take responsibility and keep everything running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital world, which is a big plus in today’s job market.
We think you need these skills to ace TUI MAGIC LIFE Guest Service (m/f/d)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your passion for hospitality.
Tailor Your Experience: Make sure to highlight any relevant experience in hospitality or customer service. We’re looking for those magical moments you’ve created in previous roles, so be specific about how you’ve made guests feel special.
Language Skills Matter: Since we value communication, emphasise your language skills in English, German, and any other languages you speak. This will show us that you can connect with our diverse guests and enhance their experience.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and get you one step closer to creating those unforgettable holiday moments!
How to prepare for a job interview at TUI Cruises GmbH
✨Know the Company
Before your interview, take some time to research TUI MAGIC LIFE. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Guest Service representative, strong communication is key. Prepare examples from your past experiences where you successfully handled guest inquiries or complaints. Practise speaking clearly and confidently, as this will reflect your ability to engage with guests in a friendly manner.
✨Demonstrate Your Organisational Talent
Think of specific instances where you’ve had to manage multiple tasks or follow up on guest requests. Highlight your organisational skills during the interview by discussing how you prioritise tasks and ensure that nothing falls through the cracks. This will reassure them that you can handle the responsibilities of the role.
✨Be Ready for Language Questions
Since fluency in English and German is required, be prepared to demonstrate your language skills during the interview. You might be asked to converse in both languages, so practise common phrases and responses. If you know any French, don’t hesitate to use it; it could give you an edge!
