Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Become a destination expert, selling holidays and creating unforgettable experiences for customers.
- Company: Join TUI, the best-loved holiday company with a culture of care and inclusivity.
- Benefits: Enjoy a starting salary of £12.58 per hour, commission, discounts, and health benefits.
- Why this job: Inspire customers while smashing sales targets in a fun, dynamic environment.
- Qualifications: Excellent customer service skills and a passion for achieving goals are essential.
- Other info: Flexible shifts, training on new systems, and a commitment to diversity and inclusion.
The predicted salary is between 22000 - 36000 £ per year.
Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Blackpool store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER
- TUI offers much more than just starting salary of £12.58 per hour
- Be rewarded for exceeding your targets with our commission scheme
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance
ABOUT THE JOB
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
- Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
- You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
- If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
- As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
ABOUT YOU
- Excellent customer service skills with a genuine passion to go above and beyond
- A strong dedication to achieve goals and sales targets
- Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
- Ability to embrace change andadapt to new ways of working
- A team player who engages and collaborates with our customers and colleagues
- An organised individual who takes pride in their work and communicates effectively
- Able to work a varied shift pattern each week in-line with shop opening and closing times.
From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
We\’re committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
To apply for this role, part of the application process will require you to complete an online assessment, you\’ll receive an email to complete this once your application has been submitted.
#J-18808-Ljbffr
Retail Travel Advisor employer: TUI Cruises GmbH
Contact Detail:
TUI Cruises GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor
✨Tip Number 1
Familiarise yourself with TUI's offerings and the latest travel trends. Being knowledgeable about popular destinations, cruise options, and UK breaks will help you engage customers effectively and demonstrate your passion for travel.
✨Tip Number 2
Practice your customer service skills in various scenarios. Role-playing different customer interactions can prepare you for the diverse situations you'll encounter, ensuring you can handle complaints and inquiries with confidence.
✨Tip Number 3
Showcase your adaptability by discussing past experiences where you've successfully managed change or challenges. Highlighting your ability to thrive in a fast-paced environment will resonate well with TUI's dynamic work culture.
✨Tip Number 4
Emphasise your teamwork skills during any interactions. TUI values collaboration, so sharing examples of how you've worked effectively with others to achieve goals can set you apart from other candidates.
We think you need these skills to ace Retail Travel Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what TUI is looking for in a Retail Travel Advisor. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your customer service experience and any sales achievements. Use specific examples that demonstrate your ability to exceed targets and handle challenges.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention how your skills align with TUI's values and how you can contribute to creating unforgettable holiday experiences.
Prepare for the Online Assessment: Once you submit your application, be ready for the online assessment. Familiarise yourself with common assessment types and practice situational judgement tests to showcase your problem-solving skills.
How to prepare for a job interview at TUI Cruises GmbH
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel and customer service during the interview. Share personal experiences or stories that highlight your love for exploring new destinations, as this will resonate with the company's mission of creating unforgettable holiday experiences.
✨Demonstrate Customer Service Skills
Prepare examples of how you've gone above and beyond for customers in previous roles. TUI values excellent customer service, so be ready to discuss specific situations where you resolved complaints or exceeded customer expectations.
✨Embrace Change and Adaptability
Since the role involves adapting to new systems and processes, be prepared to discuss how you've successfully navigated change in past jobs. Highlight your ability to learn quickly and remain flexible in a fast-paced environment.
✨Understand the Role and Company Culture
Research TUI's values and culture before the interview. Familiarise yourself with their commitment to diversity, equity, and inclusion, and be ready to discuss how you can contribute to this positive workplace environment.
