Retail Apprentice Travel Advisor

Retail Apprentice Travel Advisor

Full-Time No working from home possible
TUI Cruises GmbH

At a Glance

  • Tasks: Become a destination expert, selling holidays and creating unforgettable experiences for customers.
  • Company: Join TUI, a leading holiday company known for its inclusive culture and commitment to customer service.
  • Benefits: Enjoy a starting salary of £8.05, commission rewards, holiday discounts, and health benefits.
  • Other info: Flexible shifts, dedicated learning coach, and a chance to achieve a Level 3 Travel Consultant qualification.
  • Why this job: Gain valuable travel industry insights while working in a fun, supportive environment with career progression.
  • Qualifications: Good customer service knowledge, GCSEs in English and Maths, and a passion for tourism required.
Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as an Apprentice Travel Advisor in our Corby (inside Asda) store we’ll provide a valuable insight into the world of travel and fully support you in working towards the Level 3 Travel Consultant Apprenticeship. Our two-year Apprenticeship Scheme is structured to develop you in becoming a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our commitment to provide exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends, bank holidays and evenings at some of our busier stores. About Our Offer TUI offers much more than just a starting salary starting of £8.50 per hour which increases after the first year Be rewarded for exceeding your targets with our commission scheme Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career Investment in your development and career progression Pension scheme and life assurance About the Job Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun Your drive to achieve will lead you to exceed your sales and objectives, in Retail we call it ‘Smashing your Targets’ You’ll embrace change and rise to the challenges of a customer engaged role face to face and virtually If things don’t go to plan, your colleague network will actively help you investigate and resolve any question or complaint As technology advances so does TUI, you’ll receive support and training on a variety of systems empowering you to enhance your knowledge, skills and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for our customers You’ll be given time within your working week to complete practical and written assignments via your online learning platform and with the support of your manager and a dedicated learning coach you’ll be guided through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification. About You Good knowledge of excellent customer service and a genuine passion to work within tourism Dedicated to achieve, goals, targets and a Level 3 Travel Consultant qualification Self‑motivated and willing to act on feedback, remaining positive when faced with challenges Willing to embrace change and adapt to new ways of working A team player who engages and collaborates with our customers and colleagues An organised individual who takes pride in their work and able to communicate effectively Grade 9 – 4 GCSE or equivalent in both English and Maths Able to work a varied shift pattern each week in‑line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. #J-18808-Ljbffr

Retail Apprentice Travel Advisor employer: TUI Cruises GmbH

TUI Cruises GmbH is an exceptional employer, offering a dynamic apprenticeship in the vibrant city of Bristol that not only equips you with a Level 3 Travel Consultant qualification but also immerses you in the exciting world of travel. With a strong emphasis on employee growth, TUI fosters a supportive work culture where teamwork and customer service excellence are celebrated, ensuring that every apprentice can thrive and create unforgettable holiday experiences for customers.

TUI Cruises GmbH

Contact Details:

TUI Cruises GmbH Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Retail Apprentice Travel Advisor

Tip Number 1

Familiarise yourself with TUI's offerings and the travel industry. Understanding the different holiday packages, cruises, and UK breaks will help you engage confidently with customers and demonstrate your passion for travel during the interview.

Tip Number 2

Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles or experiences. Highlighting your ability to create memorable experiences for customers will resonate well with TUI's focus on exceptional service.

Tip Number 3

Be ready to discuss how you handle challenges and adapt to change. TUI values flexibility and a positive attitude, so think of specific instances where you've successfully navigated difficult situations or embraced new ways of working.

Tip Number 4

Network with current or former TUI employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and demonstrate your genuine interest in becoming part of the TUI team.

We think you need these skills to ace Retail Apprentice Travel Advisor

Customer Service Skills
Sales Skills
Communication Skills
Teamwork
Adaptability
Self-Motivation
Organisational Skills

Some tips for your application 🫡

Understand the Role:Read through the job description carefully to understand what TUI is looking for in a Retail Apprentice Travel Advisor. Highlight key responsibilities and required skills that you can demonstrate.

Tailor Your CV:Make sure your CV reflects your passion for customer service and tourism. Include any relevant experience, even if it's voluntary or part-time work, and emphasise your ability to meet targets and work in a team.

Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at TUI and how you can contribute to their mission of creating unforgettable holiday experiences.

Prepare for the Online Assessment:Once you submit your application, be ready for the online assessment. Familiarise yourself with common assessment types, such as situational judgement tests, and practice answering similar questions to boost your confidence.

How to prepare for a job interview at TUI Cruises GmbH

Show Your Passion for Travel

Make sure to express your enthusiasm for travel during the interview. Share personal experiences or destinations you love, as this will demonstrate your genuine interest in the role and help you connect with the interviewer.

Highlight Customer Service Skills

Since TUI values excellent customer service, prepare examples of how you've provided outstanding service in the past. Discuss specific situations where you went above and beyond to meet a customer's needs.

Be Ready to Discuss Teamwork

As a Retail Apprentice Travel Advisor, you'll be working closely with colleagues. Be prepared to talk about your experiences in team settings, how you collaborate, and how you handle challenges within a team.

Demonstrate Adaptability

TUI is looking for someone who can embrace change and adapt to new ways of working. Think of examples where you've successfully adapted to new situations or technologies, and be ready to share these during your interview.