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- Tasks: Inspire customers and sell unforgettable holidays while smashing your sales targets.
- Company: Join TUI, a leading holiday company with a culture of care and inclusivity.
- Benefits: Earn £13.09 per hour plus commission, enjoy holiday discounts, and health benefits.
- Why this job: Be part of creating amazing holiday experiences and develop your career in travel.
- Qualifications: Passion for customer service and ability to thrive in a fast-paced environment.
- Other info: Flexible shifts, diverse team, and opportunities for personal growth.
The predicted salary is between 11 - 15 £ per hour.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Portsmouth store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and evenings at some of our busier stores.
ABOUT OUR OFFER- TUI offers much more than just starting salary of £13.09 per hour
- Be rewarded for exceeding your targets with our commission scheme
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
- Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
- You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
- If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
- As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
- Excellent customer service skills with a genuine passion to go above and beyond
- A strong dedication to achieve goals and sales targets
- Able to prioritise multiple tasks in a fast‑paced environment and bounce back from challenges
- Ability to embrace change and adapt to new ways of working
- A team player who engages and collaborates with our customers and colleagues
- An organised individual who takes pride in their work and communicates effectively
- Able to work a varied shift pattern each week in‑line with shop opening and closing times.
From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We’re committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
To apply for this role, part of the application process will require you to complete an online assessment within 5 days of application, this can be completed once your application has been submitted and you’ll also receive an email with all the details.
Retail Travel Advisor in Portsmouth employer: TUI Cruises GmbH
Contact Detail:
TUI Cruises GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor in Portsmouth
✨Tip Number 1
Get to know TUI and the role of a Retail Travel Advisor inside out. Research the company culture, values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for creating unforgettable holiday experiences.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios, especially tricky ones. Role-playing with a friend or family member can help you feel more confident and ready to tackle any questions during the interview.
✨Tip Number 3
Be prepared to talk about your sales achievements. TUI loves a go-getter, so think of examples where you've smashed targets or gone above and beyond for customers. This will show them you're the right fit for their team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on your email for that online assessment – it’s your chance to shine and show TUI what you’re made of!
We think you need these skills to ace Retail Travel Advisor in Portsmouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for travel and customer service shine through. We want to see how you can inspire others and create unforgettable holiday experiences!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences that match the job description. We love seeing how you can smash those sales targets and adapt to new challenges!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is effective and organised, just like we expect from our team members.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly, and you’ll receive all the necessary details for the online assessment after applying.
How to prepare for a job interview at TUI Cruises GmbH
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations and experiences will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've gone above and beyond for customers in previous roles. Highlighting your dedication to exceptional service will resonate well with TUI's focus on creating unforgettable holiday experiences.
✨Embrace Change and Challenges
Be ready to discuss how you've adapted to changes in a fast-paced environment. TUI values flexibility, so sharing stories about overcoming challenges will demonstrate your ability to thrive in dynamic situations.
✨Engage and Collaborate
During the interview, show your team spirit by discussing how you work well with others. TUI is all about collaboration, so expressing your enthusiasm for teamwork will make a positive impression.