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- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, a leading holiday company with a culture of care.
- Benefits: Earn £13.09 per hour plus commission, discounts, and holiday perks.
- Why this job: Be part of a dynamic team creating memorable travel experiences.
- Qualifications: Passion for customer service and achieving sales targets.
- Other info: Flexible shifts, career development, and a commitment to diversity.
The predicted salary is between 11 - 15 £ per hour.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Peterborough Serpentine Green store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
About our offer
- TUI offers much more than just starting salary of £13.09 per hour
- Be rewarded for exceeding your targets with our commission scheme
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance
About the job
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
- Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
- You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
- If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
- As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
About you
- Excellent customer service skills with a genuine passion to go above and beyond
- A strong dedication to achieve goals and sales targets
- Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
- Ability to embrace change and adapt to new ways of working
- A team player who engages and collaborates with our customers and colleagues
- An organised individual who takes pride in their work and communicates effectively
- Able to work a varied shift pattern each week in-line with shop opening and closing times.
From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
We’re committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
To apply for this role, part of the application process will require you to complete an online assessment within 5 days of application, this can be completed once your application has been submitted and you’ll also receive an email with all the details.
Retail Travel Advisor in Peterborough employer: TUI Cruises GmbH
Contact Detail:
TUI Cruises GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor in Peterborough
✨Tip Number 1
Get to know TUI inside out! Research their values, products, and customer service approach. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your sales pitch! Since smashing targets is key for this role, prepare a few examples of how you've successfully sold products or resolved customer issues in the past. This will demonstrate your ability to excel in a fast-paced environment.
✨Tip Number 3
Be ready to showcase your adaptability. TUI values those who can embrace change, so think of times when you've had to adjust quickly to new situations or challenges. Share these stories to highlight your flexibility.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on your email for that online assessment – it’s your next step towards joining the TUI family!
We think you need these skills to ace Retail Travel Advisor in Peterborough
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for travel and customer service shine through. We want to see how much you love helping people create unforgettable holiday experiences!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you've smashed targets or provided exceptional service – we love a good success story!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and can get back to you quickly about the next steps in the process.
How to prepare for a job interview at TUI Cruises GmbH
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations and experiences will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've gone above and beyond for customers in previous roles. TUI values exceptional customer service, so demonstrating your ability to create memorable experiences will set you apart.
✨Embrace Change and Challenges
Be ready to discuss how you've adapted to changes in a fast-paced environment. TUI is looking for someone who can bounce back from challenges, so share stories that highlight your resilience and problem-solving skills.
✨Engage and Collaborate
Think about how you work as part of a team. TUI values collaboration, so be prepared to talk about how you've successfully worked with colleagues to achieve common goals or resolve issues together.
