At a Glance
- Tasks: Manage smooth port operations and logistics for cruise lines.
- Company: Join TUI, a global leader in cruise services with a diverse culture.
- Benefits: Starting salary of £28,000, training pay, and access to learning resources.
- Other info: Flexible shifts, travel opportunities, and excellent career growth potential.
- Why this job: Be part of an exciting industry and make a real impact on cruise operations.
- Qualifications: Experience in cruise or tour operations and strong communication skills required.
The predicted salary is between 28000 - 39200 £ per year.
Join our global TUI Intercruises Operations & Delivery Team in Southampton as an Operations and Delivery Agent in Southampton where you will be responsible for delivering smooth Port Operations (Shorex) delivery of port services and all related logistics.
Intercruises Shoreside & Port Services is a specialist business providing cruise ship handling services to cruise lines in destinations throughout the world. You will be assisting cruise lines and other clients in the provision of their daily operations, and you will also be responsible for bookings and communicating updates to our suppliers, Port Authorities and other stakeholders as required.
If you have got the right to work in UK and speak English, keep on reading!
ABOUT OUR OFFER
- Competetive salary.
- We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
- Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
- We offer a permanent contract, and you can level up your career with growth opportunities tailored to your unique skills and expertise.
ABOUT YOU
- Ideally have experience in the Cruise Port and/or Tour Operations business.
- Flexible working in shift patterns (Monday-Sunday) for successful 24/7 cruise operation.
- Experience and confidence working with diverse teams with a keen drive to deliver excellent results.
- Confident with Microsoft Office programs, in particular Excel.
- Can solve problems independently and/or make suggestions how to improve ways of working and drive our digital culture.
- Agility to adapt to various strategic priorities/projects whilst delivering day-to-day operational logistics.
- Excellent communication skills, both verbal and written in English is required for this role. Other European languages would be advantageous.
- Flexibility to travel to different UK & Ireland destinations if required.
- A full manual driver’s license is required for this role.
ABOUT THE JOB
- Ensure shore excursions services are planned and managed to a high level of detail and that suppliers receive timely bookings and last-minute changes or requests.
- Maintain continuous communication with cruise line head offices, ships, and other internal and external stakeholders, including Port Authorities.
- Oversee the dispatch and operation of cruise services and manage any operational changes on the spot in close contact with suppliers.
- Deliver and collect all information of the operation in a timely and efficient manner for reporting and invoicing purposes.
- Track and complete the accounting for each tour settlement, guides payments and supplier invoices.
- This position involves days of operation in the port, early starts and demands work during some weekends.
From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
The closing date for applications is February 20th.
Operations and Delivery Agent in Southampton employer: TUI Cruises GmbH
TUI Intercruises offers an exceptional work environment in Southampton, where employees are valued for their contributions to the smooth operation of cruise port services. With a competitive salary starting at £28,000, comprehensive training opportunities, and a strong commitment to employee wellbeing through initiatives like the WeCare Team, TUI fosters a culture of growth and inclusivity. Join us to be part of a dynamic team that not only prioritises operational excellence but also engages in meaningful charity and sustainability efforts.
StudySmarter Expert Advice🤫
We think this is how you could land Operations and Delivery Agent in Southampton
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like TUI Cruises GmbH.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by TUI Cruises GmbH. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Operations and Delivery Agent in Southampton
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at TUI Cruises GmbH, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at TUI Cruises GmbH and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into TUI Cruises GmbH. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at TUI Cruises GmbH
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at TUI Cruises GmbH.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to TUI Cruises GmbH.
