MOC Duty Manager

MOC Duty Manager

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the 24/7 Maintenance Operations Centre team and manage aircraft maintenance operations.
  • Company: Join TUI, a global leader in travel with a focus on diversity and inclusion.
  • Benefits: Enjoy attractive pay, bonuses, travel perks, and extensive health support.
  • Why this job: Make critical decisions that impact global operations and enhance your technical skills.
  • Qualifications: CAA/EASA B1/B2 license and strong leadership in aircraft maintenance required.
  • Other info: Flexible working environment with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

ABOUT OUR OFFER

  • Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
  • Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
  • A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
  • Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
  • Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

You’ll manage the 24/7 Maintenance Operations Centre team, providing leadership and technical guidance while ensuring continuous operational support across TUI’s global fleet. You’ll coordinate complex AOG (Aircraft on Ground) situations, making critical decisions on maintenance actions, parts procurement and recovery plans to minimize disruption. You’ll serve as the primary interface between Engineering, Flight Operations and Commercial teams during technical incidents, ensuring clear communication and aligned decision-making. You’ll oversee troubleshooting activities for in-service defects, guiding your team in providing expert technical advice to flight crews and engineers worldwide. You’ll monitor fleet technical status, deferred defects and maintenance planning to optimize aircraft availability while maintaining the highest safety standards. You’ll develop and mentor MOC Engineers, building technical capabilities while fostering a collaborative culture focused on operational excellence and continuous improvement.

ABOUT YOU

You have extensive aircraft maintenance experience with a CAA/EASA B1/B2 license and proven leadership in an operational engineering environment. You possess excellent technical knowledge across multiple aircraft types with strong troubleshooting abilities and AOG recovery experience. You bring sound decision-making skills with the ability to assess operational risk and make timely judgments under pressure. You’re experienced with maintenance management systems like AMOS, with understanding of planning functions and modification control. You have outstanding communication skills with the ability to explain complex technical situations clearly to diverse stakeholders. You’re adaptable and resilient with willingness to support operations at short notice, including potential overseas travel when required.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

Security Clearance Statement

At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline. Rest assured; we’ll guide you on the necessary information you need to provide at each stage. Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you’ve resided in for more than 6 months in the past 5 years (some costs may apply).

MOC Duty Manager employer: TUI Cruises GmbH

TUI is an exceptional employer that prioritises employee well-being and professional growth, offering attractive remuneration, flexible working arrangements, and extensive health support. With a strong commitment to diversity and inclusion, TUI fosters a collaborative culture where employees can thrive while contributing to meaningful community initiatives. The opportunity to manage a dynamic team in a global context ensures that you will be at the forefront of operational excellence and innovation in the aviation industry.
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Contact Detail:

TUI Cruises GmbH Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land MOC Duty Manager

✨Tip Number 1

Network like a pro! Reach out to folks in the aviation industry, especially those who work at TUI. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Prepare for the interview by brushing up on your technical knowledge and leadership skills. Think of real-life examples where you've made tough decisions or led a team through a crisis – they love hearing about that!

✨Tip Number 3

Show your passion for continuous improvement! Be ready to discuss how you've implemented changes in past roles that enhanced operational efficiency or safety standards. It’s all about demonstrating your commitment to excellence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the TUI family and contributing to our mission.

We think you need these skills to ace MOC Duty Manager

Leadership
Technical Guidance
AOG Recovery Experience
Troubleshooting Abilities
Decision-Making Skills
Operational Risk Assessment
Maintenance Management Systems (AMOS)
Communication Skills
Adaptability
Resilience
Aircraft Maintenance Experience
CAA/EASA B1/B2 License
Collaboration
Continuous Improvement

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your extensive aircraft maintenance experience and any relevant certifications, like your CAA/EASA B1/B2 license. We want to see how your background aligns with the role of MOC Duty Manager!

Be Clear and Concise: When explaining your technical knowledge and troubleshooting abilities, keep it straightforward. Use clear language that showcases your skills without getting too bogged down in jargon. We appreciate clarity!

Demonstrate Leadership Skills: Since this role involves managing a team, share examples of your leadership experience. Talk about how you've guided teams through complex situations and fostered a collaborative culture. We love hearing about your mentoring moments!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system. Plus, it shows you’re keen on joining our TUI family!

How to prepare for a job interview at TUI Cruises GmbH

✨Know Your Technical Stuff

Make sure you brush up on your technical knowledge related to aircraft maintenance and the specific systems mentioned in the job description, like AMOS. Be ready to discuss your troubleshooting experiences and how you've handled AOG situations in the past.

✨Showcase Your Leadership Skills

Since this role involves managing a team, think of examples where you've successfully led a group or mentored others. Prepare to share how you foster collaboration and operational excellence within your team.

✨Communicate Clearly

Practice explaining complex technical concepts in simple terms. You’ll need to communicate effectively with diverse stakeholders, so being able to break down information will be key during your interview.

✨Be Ready for Scenario Questions

Expect questions that put you in high-pressure situations, like making critical decisions during an AOG incident. Think through your decision-making process and be prepared to explain how you assess risks and make timely judgments.

MOC Duty Manager
TUI Cruises GmbH
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