At a Glance
- Tasks: Inspire customers with your passion for travel and smash sales targets.
- Company: Join TUI, a leader in the travel industry with a fun and inclusive culture.
- Benefits: Earn £13.09 per hour plus commission, enjoy holiday perks, and access health benefits.
- Why this job: Make unforgettable holidays happen while developing your skills in a dynamic environment.
- Qualifications: Strong customer service skills and a drive to achieve sales goals.
- Other info: Embrace diversity and enjoy excellent career progression opportunities.
The predicted salary is between 27000 - 45000 £ per year.
About Our Offer
- TUI offers much more than just starting salary of £13.09 per hour.
- Be rewarded for exceeding your targets with our commission scheme.
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off.
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career.
- Investment in your development and career progression.
- Pension scheme and life assurance.
About the Job
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun.
- Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’.
- You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually.
- If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint.
- As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
About You
- Excellent customer service skills with a genuine passion to go above and beyond.
- A strong dedication to achieve goals and sales targets.
- Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges.
- Ability to embrace change and adapt to new ways of working.
- A team player who engages and collaborates with our customers and colleagues.
- An organised individual who takes pride in their work and communicates effectively.
- Able to work a varied shift pattern each week in-line with shop opening and closing times.
From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We’re committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
To apply for this role, part of the application process will require you to complete an online assessment within 5 days of application, this can be completed once your application has been submitted and you’ll also receive an email with all the details.
Retail Travel Advisor in Merthyr Tydfil employer: TUI Cruises GmbH
Contact Detail:
TUI Cruises GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor in Merthyr Tydfil
✨Tip Number 1
Get to know TUI and what we stand for! Research our values, mission, and the latest news about us. This will help you connect with our culture during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Retail Travel Advisor. Think about how you'd handle complaints or exceed sales targets, so you can impress us with your problem-solving abilities.
✨Tip Number 3
Network like a pro! Connect with current TUI employees on LinkedIn or attend industry events. This can give you insider tips and maybe even a referral, which can really boost your chances of landing that job!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, keep an eye on your email for that online assessment – it’s your chance to shine!
We think you need these skills to ace Retail Travel Advisor in Merthyr Tydfil
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for travel and customer service shine through. We want to see how excited you are about inspiring customers and making their holiday dreams come true!
Tailor Your Application: Make sure to customise your application to highlight your skills that match the job description. Mention your experience with sales targets and how you've smashed them in the past – we love a good success story!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that showcase your ability to communicate effectively, just like you would with our customers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll receive all the details for the online assessment right after you submit your application.
How to prepare for a job interview at TUI Cruises GmbH
✨Know Your Stuff
Before the interview, make sure you research TUI and their offerings. Understand their values, mission, and what makes them stand out in the travel industry. This will help you connect your passion for travel with their goals during the conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you resolved issues or exceeded expectations, as this role is all about inspiring customers and providing excellent service.
✨Embrace Change and Challenges
Be ready to discuss how you've adapted to changes in previous roles. TUI values flexibility, so share specific instances where you successfully navigated challenges or embraced new ways of working.
✨Demonstrate Team Spirit
Since this role involves collaboration, think of examples that showcase your ability to work well in a team. Talk about how you’ve engaged with colleagues to achieve common goals, as teamwork is key at TUI.