At a Glance
- Tasks: Provide top-tier technical support to engineers and flight operations 24/7.
- Company: Join TUI, a leader in travel and tourism with a focus on innovation.
- Benefits: Attractive salary, bonuses, flexible working, and extensive health support.
- Other info: Diverse and inclusive workplace with opportunities for global collaboration.
- Why this job: Make a real impact on fleet reliability and operational efficiency.
- Qualifications: Technical experience in aircraft engineering preferred but not essential.
The predicted salary is between 29700 - 36300 £ per year.
ABOUT OUR OFFER
Personal benefits : Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
Flexible working : Work is something you do, not someplace you go. We encourage a healthy work-life balance with a dynamic working environment.
A career to shape : Access the TUI Learning Hub to level-up and reach your ambitions.
Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams
Community : Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.
Are you ready to take on a dynamic role where you can make a real impact on fleet reliability and operational efficiency?
We’re looking for a proactive and skilled MOC Support Engineer to join our team and provide top-tier technical support to engineers and flight operations 24/7/365.
As MOC Support Engineer, you will be part of a shift based team delivering world class technical support to engineers and flight operations across the group on a 24/7/365 basis.
You will be involved in all aspects relating to the continued technical availability of the Group fleet. In this role, you’ll report to the MOC Duty Manager
ABOUT THE JOB
- Monitoring and reviewing the Aviatar digital platform for failure trends and aircraft system performance, planning and implementing troubleshooting and rectification utilising in depth system knowledge to improve fleet reliability.
- Repetitive and repeat defect monitoring and coordination of rectification work scopes in a timely manner to reduce schedule interruptions.
- Liaising with Engineering support departments regarding all operational matters.
- Participation in daily calls to key line stations & 3rd party bases to discuss current aircraft defects, aircraft operational status and planned night stop maintenance.
To establish on the day capabilities and maximise available ground time opportunity and realise E&M productivity benefits including contracted partners.
- Monitoring and communication to Ops team of fleet performance downgrades, liaising with Flight Ops and TUI Operations Control Centre as required to deliver the most up to date fleet operational status to TOCC, GOC and Flight Operations teams.
- Monitoring and reacting to Aircraft Communication Addressing and Reporting System messages as required to provide timely response to flight crew technical requests and reduce potential for FDC and improved OTP.
- Assisting the MOC Engineers with AOG recovery organisation, including spares requirement, technical documentation & travel and accommodation as required to reduce AOG recovery times.
- Assisting the MOC team with structural repair coordination including OEM communications.
- Production of Service Orders and associated maintenance data for non-contracted MRO’s as ad-hoc maintenance requirements occur.
- Supporting the Operation in a ‘hands on’ role where the need arises in either base or line maintenance environments.
ABOUT YOU
- Ability to hold CAA / EASA A or B License preferred but not essential.
- Recognised Aircraft Engineering apprenticeship or equivalent industry experience.
- Significant technical and trouble-shooting experience.
- Knowledge of and experience with Boeing BCS system.
- Significant experience of Aircraft on the Ground resolution, both hands on and detailed recovery planning
- An excellent knowledge of AMOS, including maintenance planning functions and modification control
- A logical thinker with the ability to generate ideas, alternatives, and solutions
- Excellent communication skills with the ability to discuss & explain complex situations to all areas of the business.
- Make decisions based on operational risk with respect to Denied Boarding Compensation
- Strong organisational skills and sound office IT skills
- Willingness to support the operation at short notice, including overseas, when required
From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
- Security Clearance Statement
- At TUI, safety is our top priority.
We conduct thorough background checks on all employees who join our Airline.
Rest assured; we’ll guide you on the necessary information you need to provide at each stage.
- Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you’ve resided in for more than 6 months in the past 5 years (some costs may apply).
- #LI-GK1
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MOC Support Engineer in Luton employer: TUI Cruises GmbH
TUI Cruises GmbH is an exceptional employer, offering a dynamic apprenticeship in the vibrant city of Bristol that not only equips you with a Level 3 Travel Consultant qualification but also immerses you in the exciting world of travel. With a strong emphasis on employee growth, TUI fosters a supportive work culture where teamwork and customer service excellence are celebrated, ensuring that every apprentice can thrive and create unforgettable holiday experiences for customers.
StudySmarter Expert Advice🤫
We think this is how you could land MOC Support Engineer in Luton
✨Join Aerospace Forums and Groups
Get involved in aerospace engineering forums and online communities, like the AIAA (American Institute of Aeronautics and Astronautics). It's a great way to meet industry peers and stay updated on job openings and trends in the field.
✨Attend Industry Conferences
Keep an eye on upcoming aerospace conferences and events where you can network with professionals and showcase your interest. Events like the Farnborough International Airshow are not just about flying machines; they're a goldmine for connections and potential job leads.
✨Spotlight Your Projects
Make sure to highlight any hands-on experience or projects on your portfolio that showcase your skills in aerospace engineering. Employers love seeing practical applications of theoretical knowledge. Show us what you've got!
✨Apply Directly on Company Websites
When you find companies you want to work for, head straight to their careers page to apply for full-time roles, like the one with TUI Cruises GmbH for a MOC Support Engineer. This often puts your application in front of the right people faster than just waiting for job boards!
We think you need these skills to ace MOC Support Engineer in Luton
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for the aerospace engineering role at TUI Cruises GmbH, make sure to highlight your technical expertise. Include specific software skills, like CAD tools or simulation software, and any relevant engineering projects you’ve worked on. This is your chance to really shine and showcase your engineering toolkit!
Don't Skip Your Projects!:Include a section in your CV dedicated to projects that demonstrate your problem-solving abilities in aerospace engineering. Whether it's a university project, an internship, or personal work, we love seeing how you’ve applied your skills in real-world scenarios. Make it clear what your role was and the impact of the project.
Show Your Passion in Your Cover Letter:At TUI Cruises GmbH, we're not just looking for skills – we want to know why you’re passionate about aerospace engineering. Use your cover letter to express what excites you about aviation technology and your career goals. Share any relevant experiences or inspirations that have led you to apply for this full-time position.
Tailor Your CV for Aerospace:Make sure your CV is specifically tailored to aerospace engineering. Focus on your education, any certifications, and your work experience, ensuring you highlight aspects that relate directly to the role. Don’t forget to mention any internships or apprenticeships that have given you hands-on experience.
How to prepare for a job interview at TUI Cruises GmbH
✨Brush Up on Your Technical Knowledge
Aerospace engineering is all about technical precision, so make sure you’re comfortable with key concepts like aerodynamics, propulsion, and materials science. We recommend going through any relevant coursework or projects you’ve worked on – these real-world examples can illustrate your understanding during the interview with TUI Cruises GmbH.
✨Showcase Your Projects with Confidence
Make sure to have a portfolio ready that details any significant projects you've worked on, whether it’s a group assignment or a personal endeavour. Be prepared to discuss the challenges you faced, the tools you used, like CAD software, and what you learned from the experience, as this will show your problem-solving skills in action.
✨Prepare for Technical Interviews
Expect some technical questions or even problem-solving exercises during your interview with TUI Cruises GmbH. Get familiar with design challenges or theoretical problems related to aerospace; this can range from calculating lift and drag forces to materials selection under stress. Practising these can help you feel more at ease when faced with tricky questions.
✨Emphasise Your Passion and Teamwork Skills
As a full-time candidate, it’s crucial to convey your passion for aerospace engineering and your ability to work in teams. Highlight any group projects or internships you've done, focusing on how you collaborated with others to achieve a goal. Companies like TUI Cruises GmbH love seeing candidates who not only have technical skills but also fit well within their team culture.
