Flight Crew Scheduling Manager in Luton

As the Flight Crew Scheduling Manager (FCSM), you will lead multiple Crew Planning teams responsible for delivery of the flight crew training program, the optimisation, compliance, and efficient delivery of all TUI Airways and TUIfly Nordic flight crew rosters. You'll be responsible for the program of training from planning right through to operational delivery, including the documentation of all flight crew training requirements in accordance with regulatory & Airline compliance.

We are happy to consider this role on a hybrid working model with a minimum of 2 days per week onsite at our office in Luton. Please note during roster publication week there will be a higher requirement to be onsite. The role will be published until 3 July 2026.

• Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

You’ll lead multiple Crew Planning teams responsible for delivering our flight crew training programme, ensuring all pilots meet regulatory requirements to fly our aircraft in the most cost-effective way for the business. When variances occur due to changes in the flying programme, fleet roll-over, or operational disruption, you’ll identify fact-based recommendations around risks and opportunities, ensuring consequences are costed and communicated effectively to senior stakeholders.

Driving continuous improvements and innovation across flight crew rostering and training teams will be central to your role, maximising crew productivity and operational flexibility through enhanced systems, processes, and data-driven insights. You’ll monitor and report on Key Performance Indicators regularly, determining training and rostering quality, productivity, and cost measures whilst leveraging automation and AI where appropriate to improve data accuracy and accessibility.

Building strong cross-functional relationships with key stakeholders and trade unions will be essential, as you’ll support negotiations and develop agreements focused on crew productivity, operational flexibility, and cost-saving initiatives. Engaging and motivating your team to fulfil their potential is a priority—you’ll coach your people, drive high performance, and encourage a culture of innovation and continuous improvement.

With a proven success in people management, you are used to dealing with larger teams and leading change with a flexible attitude to cultivate strong team dynamics and drive high performance. Your proven ability to work under pressure means you can assimilate complex information, determine priorities, and make decisions based on sound judgement.

Being a clear and competent communicator enables you to liaise, engage, and influence effectively with internal and external stakeholders at all levels up to and including Director level. With proven behavioural traits of driving continuous improvement, you develop and own processes, with the presence of mind and confidence to positively challenge where appropriate.

Your IT competency includes experience in rostering or planning systems (JCR knowledge preferable), and you can interpret CAA and EASA Regulations, Flight Time Limitations, Training Regulations, and Industrial Agreements with excellent attention to detail. Relevant educational background in Maths and English to at least A Level standard, or equivalent experience.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline. Rest assured; we’ll guide you on the necessary information you need to provide at each stage. Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you’ve resided in for more than 6 months in the past 5 years (some costs may apply).