Marella Cruises is seeking a Service Operations Manager to lead technology operations across onshore and onboard environments. You will coordinate all teams, own incident and problem management, and drive a culture of service excellence while reporting on performance and KPIs.
You will design service models for new products, maintain a clear view of the application landscape, and engage with key stakeholders to ensure end-user satisfaction. Some travel to support operations will be required.
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Cruise Tech Service Operations Lead in Luton employer: TUI Cruises GmbH
At TUI, we pride ourselves on being an inclusive employer that fosters a culture of care and support. As a Retail Travel Advisor in our Dundee store, you'll not only enjoy competitive pay and commission opportunities but also benefit from extensive training and development to help you grow your career. With fantastic holiday perks, a focus on health and wellbeing, and a commitment to diversity, TUI is the perfect place for those looking to make a meaningful impact in the travel industry.
