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- Tasks: Lead digital change initiatives to enhance marketing and customer experience across regions.
- Company: Join TUI, a leader in travel with a focus on innovation and collaboration.
- Benefits: Attractive salary, bonuses, flexible working, health support, and career development opportunities.
- Other info: Be part of a diverse community and contribute to local charity initiatives.
- Why this job: Make a real impact on digital transformation in a dynamic and supportive environment.
- Qualifications: Experience in digital change management and strong stakeholder engagement skills required.
The predicted salary is between 60000 - 75000 £ per year.
As our Senior Manager of Digital Change, you'll implement effective digital initiatives that enhance marketing, sales performance and customer experience while ensuring regional priorities are represented in our digital roadmap.
ABOUT OUR OFFER
- Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
- Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
- A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
- Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
- Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.
ABOUT THE JOB
You'll drive the digital change agenda across your region, acting as the key liaison between regional stakeholders and central product teams to ensure effective implementation of digital initiatives. Leading the delivery of key launches, you'll maximize the impact of centrally built capabilities while ensuring buy-in from market teams through coordinated implementation activities. We'll look to you to engage stakeholders up to board level, aligning on clear priorities across digital platforms while building strong relationships that support digital change initiatives. Sharing regional priorities and problem statements with digital product teams, you'll inform roadmap development and provide ongoing feedback to ensure regional requirements are incorporated. Your expertise will gather and communicate local market insights to product teams, including market trends, competitor activities, and customer behavior patterns. Working closely with the Head of Optimisation, Personalisation & Digital Change, Regional Leadership Teams, Group Digital Product teams, and external technology partners, you'll support the implementation of new digital features and capabilities while coordinating testing and validation activities.
ABOUT YOU
You have proven experience in digital change management, digital optimisation, or similar roles within travel, retail or customer-focused industries. Your ability to understand and translate business strategy into digital implementation plans helps drive successful outcomes. Your strong stakeholder management skills enable you to influence at various levels across multiple regions and central functions. You bring excellent project management skills with experience coordinating complex digital initiatives. Your good analytical mindset allows you to interpret data insights that inform decision making and drive performance improvements. You possess solid understanding of digital platforms, digital customer journeys, and UX principles with good commercial acumen.
From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
Senior Digital Change Manager in London employer: TUI Cruises GmbH
Contact Detail:
TUI Cruises GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Digital Change Manager in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, webinars, or even local meetups. The more you engage with others, the better your chances of landing that Senior Digital Change Manager role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience in digital change management. Share specific examples of how you've driven successful digital initiatives in the past – this will really make you stand out!
✨Tailor Your Approach
Every company is different, so do your homework! Understand TUI's digital roadmap and regional priorities, and be ready to discuss how your skills can help them achieve their goals. This shows you're genuinely interested and invested in their success.
✨Apply Through Our Website
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining TUI and being part of our amazing team.
We think you need these skills to ace Senior Digital Change Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in digital change management. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've driven digital initiatives in the past. Quantify your successes where possible – numbers speak volumes!
Engage with Our Values: Familiarise yourself with our company culture and values. Reflect this understanding in your application to demonstrate that you're not just a fit for the role, but also for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining us at StudySmarter!
How to prepare for a job interview at TUI Cruises GmbH
✨Know Your Digital Change Stuff
Make sure you brush up on your knowledge of digital change management and optimisation. Be ready to discuss specific examples from your past roles that demonstrate how you've successfully implemented digital initiatives, especially in customer-focused industries like travel or retail.
✨Stakeholder Management is Key
Prepare to talk about your experience with stakeholder management. Think of instances where you've influenced decisions at various levels, particularly with regional teams and central functions. Highlight how you built relationships and ensured buy-in for digital projects.
✨Show Off Your Analytical Skills
Be ready to showcase your analytical mindset. Discuss how you've used data insights to inform decision-making and drive performance improvements. Bring examples of how you've interpreted market trends and customer behaviour to shape digital strategies.
✨Project Management Prowess
Since this role involves coordinating complex digital initiatives, be prepared to share your project management experiences. Talk about the tools and methodologies you’ve used, and how you’ve ensured successful delivery of key launches while managing multiple priorities.