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- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, a leading holiday company with a culture of care.
- Benefits: Earn £13.09 per hour plus commission, discounts, and holiday perks.
- Why this job: Be part of a fun team while creating amazing travel memories for customers.
- Qualifications: Passion for customer service and achieving sales targets.
- Other info: Flexible shifts, training opportunities, and a commitment to diversity and inclusion.
The predicted salary is between 22000 - 36000 £ per year.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Hereford store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER- TUI offers much more than just starting salary of £13.09 per hour
- Be rewarded for exceeding your targets with our commission scheme
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
- Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
- You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
- If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
- As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
- Excellent customer service skills with a genuine passion to go above and beyond
- A strong dedication to achieve goals and sales targets
- Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
- Ability to embrace change and adapt to new ways of working
- A team player who engages and collaborates with our customers and colleagues
- An organised individual who takes pride in their work and communicates effectively
- Able to work a varied shift pattern each week in-line with shop opening and closing times.
From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
We’re committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
To apply for this role, part of the application process will require you to complete an online assessment within 5 days of application, this can be completed once your application has been submitted and you’ll also receive an email with all the details.
Retail Travel Advisor in Hereford employer: TUI Cruises GmbH
Contact Detail:
TUI Cruises GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor in Hereford
✨Tip Number 1
Get to know TUI and what they stand for! Research their values and culture so you can show how you fit in. When you chat with them, drop in examples of how your passion for travel aligns with their mission.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios where you handle tricky situations or exceed customer expectations. This will help you feel confident during interviews and assessments.
✨Tip Number 3
Be ready to showcase your sales skills! Think of times when you've smashed targets or gone above and beyond for a customer. TUI loves a go-getter, so let that enthusiasm shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be able to complete the online assessment quickly after applying, which is a great way to get ahead in the process.
We think you need these skills to ace Retail Travel Advisor in Hereford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for travel and customer service shine through. We want to see how much you love creating unforgettable holiday experiences!
Tailor Your Application: Make sure to customise your application to highlight your skills that match the job description. We’re looking for team players who can smash targets and adapt to change, so show us how you fit the bill!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your experience and skills are easy to read and understand. No need for fluff—just the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll receive all the details about the online assessment right in your inbox.
How to prepare for a job interview at TUI Cruises GmbH
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations and experiences will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've gone above and beyond for customers in previous roles. TUI values exceptional customer service, so demonstrating your ability to create memorable experiences will set you apart.
✨Embrace Change and Challenges
Be ready to discuss how you've adapted to changes in the workplace or resolved challenges. TUI looks for candidates who can thrive in a dynamic environment, so share your experiences of bouncing back from setbacks.
✨Engage and Collaborate
Highlight your teamwork skills during the interview. TUI values collaboration, so be prepared to talk about how you've worked effectively with colleagues to achieve common goals and enhance customer satisfaction.
