At a Glance
- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, a leading holiday company with a culture of care.
- Benefits: Earn £13.09 per hour plus commission, discounts, and health benefits.
- Other info: Enjoy flexible shifts and excellent career progression opportunities.
- Why this job: Be part of a fun team while smashing sales targets and creating memories.
- Qualifications: Passion for customer service and ability to adapt in a fast-paced environment.
The predicted salary is between 27000 - 28000 £ per year.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Hailsham store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER- TUI offers much more than just starting salary of £13.09 per hour
- Be rewarded for exceeding your targets with our commission scheme
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
- Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
- You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
- If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
- As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
- Excellent customer service skills with a genuine passion to go above and beyond
- A strong dedication to achieve goals and sales targets
- Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
- Ability to embrace change and adapt to new ways of working
- A team player who engages and collaborates with our customers and colleagues
- An organised individual who takes pride in their work and communicates effectively
- Able to work a varied shift pattern each week.
Retail Travel Advisor in Hailsham employer: TUI Cruises GmbH
At TUI, we pride ourselves on being an inclusive employer that fosters a culture of care and support. As a Retail Travel Advisor in our Hailsham store, you will not only enjoy competitive pay and commission opportunities but also benefit from extensive holiday perks, health and wellbeing initiatives, and clear pathways for career progression. Join us to create unforgettable holiday experiences while working in a dynamic environment that values your contributions and encourages personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Travel Advisor in Hailsham
✨Tip Number 1
Get to know TUI inside out! Research the company culture, values, and the types of holidays they offer. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve a complaint or exceed a customer's expectations. Role-playing these situations can really boost your confidence and prepare you for the real deal.
✨Tip Number 3
Show off your sales drive! Be ready to share examples of how you've smashed targets in the past. Whether it’s in retail or another field, demonstrating your ability to achieve goals will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of TUI's operations.
We think you need these skills to ace Retail Travel Advisor in Hailsham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for travel and customer service shine through. We want to see how you can inspire others and create unforgettable holiday experiences!
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how you've smashed targets in previous roles or gone above and beyond for customers.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. Remember, we’re looking for organised individuals!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at TUI Cruises GmbH
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations and experiences will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've gone above and beyond for customers in previous roles. TUI values exceptional customer service, so demonstrating your ability to create memorable experiences will set you apart.
✨Embrace Change and Challenges
Be ready to discuss how you've adapted to changes in the workplace or tackled challenges head-on. TUI is looking for someone who can thrive in a dynamic environment, so share your experiences of resilience and flexibility.
✨Engage and Collaborate
Highlight your teamwork skills by sharing instances where you've successfully collaborated with colleagues. TUI values a team-oriented approach, so showing that you can work well with others will resonate with the interviewers.
