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- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, a leading holiday company with a culture of care.
- Benefits: Earn £13.09 per hour plus commission, discounts, and health benefits.
- Why this job: Be part of a fun team while creating amazing holiday memories for customers.
- Qualifications: Passion for customer service and a drive to smash sales targets.
- Other info: Flexible shifts, diverse environment, and great career progression opportunities.
The predicted salary is between 11 - 15 £ per hour.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Hempstead Valley store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER- TUI offers much more than just starting salary of £13.09 per hour
- Be rewarded for exceeding your targets with our commission scheme
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
- Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
- You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
- If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
- As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
- Excellent customer service skills with a genuine passion to go above and beyond
- A strong dedication to achieve goals and sales targets
- Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
- Ability to embrace change and adapt to new ways of working
- A team player who engages and collaborates with our customers and colleagues
- An organised individual who takes pride in their work and communicates effectively
- Able to work a varied shift pattern each week in-line with shop opening and closing times.
From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We’re committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
To apply for this role, part of the application process will require you to complete an online assessment within 5 days of application, this can be completed once your application has been submitted and you’ll also receive an email with all the details.
Retail Travel Advisor in Gillingham employer: TUI Cruises GmbH
Contact Detail:
TUI Cruises GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Advisor in Gillingham
✨Tip Number 1
Get to know TUI and the role of a Retail Travel Advisor inside out. Research the company culture, values, and the types of holidays they offer. This way, when you get that interview, you can show off your passion and knowledge, making you stand out from the crowd!
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to handle different scenarios, especially tricky ones. Being able to demonstrate your ability to resolve complaints and create memorable experiences will be key in impressing the interviewers.
✨Tip Number 3
Don’t forget to showcase your sales achievements! Whether it’s smashing targets in a previous job or any relevant experience, make sure to highlight how you’ve gone above and beyond in past roles. Numbers speak volumes, so bring those stats to the table!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the resources we offer to help you prepare for the online assessment and interview process. Let’s get you on board!
We think you need these skills to ace Retail Travel Advisor in Gillingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for travel and customer service shine through. We want to see how you can inspire others and create unforgettable holiday experiences!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention how you can smash those sales targets and adapt to the fast-paced environment we thrive in.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points about your experience and skills stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly, and you’ll receive all the details for the online assessment right after.
How to prepare for a job interview at TUI Cruises GmbH
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations, activities, and customer experiences will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've gone above and beyond for customers in previous roles. TUI values exceptional customer service, so demonstrating your ability to create memorable experiences will set you apart from other candidates.
✨Embrace Change and Challenges
Be ready to discuss how you've adapted to changes in a fast-paced environment. TUI is looking for team players who can bounce back from challenges, so share stories that highlight your resilience and problem-solving skills.
✨Understand the Role and Shift Patterns
Familiarise yourself with the varied shift patterns and the importance of flexibility in this role. Showing that you're prepared to work weekends and bank holidays will demonstrate your commitment and readiness to be part of the TUI team.
