At a Glance
- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, a leading holiday company with a culture of care.
- Benefits: Earn £12.58 per hour plus commission, discounts, and health benefits.
- Other info: Flexible shifts, diverse environment, and great career progression opportunities.
- Why this job: Be part of a fun team while creating amazing holiday memories for customers.
- Qualifications: Passion for customer service and a drive to smash sales targets.
The predicted salary is between 12 - 16 £ per hour.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Exeter HS store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER
- TUI offers much more than just starting salary of £12.58 per hour
- Be rewarded for exceeding your targets with our commission scheme
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance
ABOUT THE JOB
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
- Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
- You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
- If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
- As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
ABOUT YOU
- Excellent customer service skills with a genuine passion to go above and beyond
- A strong dedication to achieve goals and sales targets
- Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
- Ability to embrace change and adapt to new ways of working
- A team player who engages and collaborates with our customers and colleagues
- An organised individual who takes pride in their work and communicates effectively
- Able to work a varied shift pattern each week in-line with shop opening and closing times.
From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We’re committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
To apply for this role, part of the application process will require you to complete an online assessment within 5 days of application, this can be completed once your application has been submitted and you’ll also receive an email with all the details.
Retail Travel Advisor in Exeter employer: TUI Cruises GmbH
TUI Cruises GmbH is an exceptional employer, offering a dynamic apprenticeship in the vibrant city of Bristol that not only equips you with a Level 3 Travel Consultant qualification but also immerses you in the exciting world of travel. With a strong emphasis on employee growth, TUI fosters a supportive work culture where teamwork and customer service excellence are celebrated, ensuring that every apprentice can thrive and create unforgettable holiday experiences for customers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Travel Advisor in Exeter
✨Tip Number 1
Get to know TUI inside out! Research the company culture, values, and the latest holiday trends. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Travel Advisor. Think about how you'd handle complaints or upsell products, and be ready to showcase your problem-solving abilities.
✨Tip Number 3
Network like a pro! Reach out to current or former TUI employees on LinkedIn. Ask them about their experiences and any tips they might have for acing the interview process. Plus, it shows your enthusiasm for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the resources we offer to help you prepare for the next steps in the hiring process.
We think you need these skills to ace Retail Travel Advisor in Exeter
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for travel and customer service shine through. We want to see how you can inspire others and create unforgettable holiday experiences!
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences that match the job description. We love seeing how you can smash those sales targets and adapt to new challenges!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points about your experience and skills stand out without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with TUI.
How to prepare for a job interview at TUI Cruises GmbH
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations and experiences will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've gone above and beyond for customers in previous roles. TUI values exceptional customer service, so demonstrating your ability to create memorable experiences will set you apart.
✨Embrace Change and Challenges
Be ready to discuss how you've adapted to changes in the workplace or tackled challenges head-on. TUI is looking for team players who can thrive in a dynamic environment, so share your experiences confidently.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in TUI's culture and values. Inquire about their approach to employee development or how they support diversity and inclusion within the team.
