At a Glance
- Tasks: Deliver exceptional customer service and ensure passenger safety on flights.
- Company: Join TUI, a leading travel company with a focus on diversity and inclusion.
- Benefits: Enjoy fantastic holiday perks, health support, and free training.
- Other info: Flexible shifts and a dynamic work environment await you!
- Why this job: Experience the thrill of travel while making customers happy every day.
- Qualifications: Must be 18+, fluent in English, and able to meet physical requirements.
The predicted salary is between 24000 - 36000 £ per year.
Are you ready to take your career to new heights? At TUI, we’re looking for positive and dedicated colleagues to join our team as Cabin Crew. If you have a passion for travel, enjoy delivering great customer service, and a commitment to safety, we want to hear from you!
ABOUT OUR OFFER
- Fantastic holiday benefits including discounts, special offers and life assurance
- Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
- Free in-house training delivered by passionate, experienced instructors in an inspiring atmosphere
- Complimentary uniform and work-related airport parking
- Excellent rates with foreign exchange
- Pension scheme
ABOUT THE JOB
As a Cabin Crew member, you’ll deliver exceptional customer service with a ‘sales through service’ mind-set. Customer satisfaction is at the heart of everything you do. Your priority is the safety of our customers, implementing all safety, first aid and service procedures and being disciplined to follow these. You’ll always be looking for opportunities to grow and develop. A confident communicator, demonstrating emotional intelligence, adapting your style to quickly build relationships with customers and colleagues. Committed and passionate, you’ll enjoy working as a team to deliver results. Flexible and adaptable, to embrace change and the unexpected, from roster adjustments to onboard emergencies, mastering new tech and encouraging others to do the same.
ABOUT YOU
- Passionate about delivering exceptional customer service and going the extra mile.
- Motivated to complete and pass our training in Safety, First Aid & Service, then apply it confidently.
- Skilled at handling multiple priorities, solving problems, and staying composed even under pressure.
- A collaborative team player with strong communication, fluent in English for a smooth interaction with passengers and colleagues.
- Flexible and positive mindset, ready for a role where no two days are the same.
ABOUT OUR REQUIREMENTS
- You’re 18 years of age on the first day of your new entrant course
- You’re able to reach a height of 6ft.2” or 1.89 m, bare feet flat on the floor
- Able to perform all regulatory duties including being able to sit and fully fasten an aircraft over-shoulder jump seat harness
- You’re able to swim at least 25 meters
- You’re willing to undertake Psychoactive Testing and a UK CAA Cabin Crew Medical throughout employment
- You can understand, speak and write good English equivalent to CEFR B2 or ILR L3
- Able to work shifts across a 24/4 flight programme and be able to report in uniform at Base in 90 minutes.
- Must hold a valid UK or Irish passport with 6 months validity and any necessary visas for travel.
- Successful candidates will be required to undergo background security checks, where positive results are required and provide proof of required vaccinations in accordance with company and regulatory guidelines.
Please note that this role may close quickly if our requirements are met, so we encourage you to apply as soon as possible. From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
Cabin Crew Exeter employer: TUI Cruises GmbH
At TUI, we pride ourselves on being an exceptional employer, offering our Cabin Crew members a vibrant work culture that celebrates diversity and inclusion. With fantastic holiday benefits, comprehensive health and wellbeing support, and free in-house training from experienced instructors, we empower our employees to grow and thrive in their careers. Located in Exeter, our team enjoys a collaborative environment where every day brings new opportunities to create memorable experiences for our customers while ensuring their safety and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Cabin Crew Exeter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like TUI Cruises GmbH. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to TUI Cruises GmbH
Don't be shy about reaching out to TUI Cruises GmbH directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cabin Crew Exeter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about TUI Cruises GmbH and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at TUI Cruises GmbH
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
