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- Tasks: Deliver exceptional customer service and ensure passenger safety on flights.
- Company: Join TUI, a leading travel company with a focus on diversity and inclusion.
- Benefits: Enjoy fantastic holiday perks, health support, and free training.
- Why this job: Experience the thrill of travel while making customers happy every day.
- Qualifications: Must be 18+, fluent in English, and able to meet physical requirements.
- Other info: Flexible shifts and a dynamic work environment await you!
The predicted salary is between 24000 - 36000 ÂŁ per year.
Are you ready to take your career to new heights? At TUI, weâre looking for positive and dedicated colleagues to join our team as Cabin Crew. If you have a passion for travel, enjoy delivering great customer service, and a commitment to safety, we want to hear from you!
ABOUT OUR OFFER
- Fantastic holiday benefits including discounts, special offers and life assurance
- Health and Wellbeing support in five key areas â Financial, Health, Social, Community and Career
- Free in-house training delivered by passionate, experienced instructors in an inspiring atmosphere
- Complimentary uniform and work-related airport parking
- Excellent rates with foreign exchange
- Pension scheme
ABOUT THE JOB
As a Cabin Crew member, youâll deliver exceptional customer service with a âsales through serviceâ mind-set. Customer satisfaction is at the heart of everything you do. Your priority is the safety of our customers, implementing all safety, first aid and service procedures and being disciplined to follow these. Youâll always be looking for opportunities to grow and develop. A confident communicator, demonstrating emotional intelligence, adapting your style to quickly build relationships with customers and colleagues. Committed and passionate, youâll enjoy working as a team to deliver results. Flexible and adaptable, to embrace change and the unexpected, from roster adjustments to onboard emergencies, mastering new tech and encouraging others to do the same.
ABOUT YOU
- Passionate about delivering exceptional customer service and going the extra mile.
- Motivated to complete and pass our training in Safety, First Aid & Service, then apply it confidently.
- Skilled at handling multiple priorities, solving problems, and staying composed even under pressure.
- A collaborative team player with strong communication, fluent in English for a smooth interaction with passengers and colleagues.
- Flexible and positive mindset, ready for a role where no two days are the same.
ABOUT OUR REQUIREMENTS
- Youâre 18 years of age on the first day of your new entrant course
- Youâre able to reach a height of 6ft.2â or 1.89 m, bare feet flat on the floor
- Able to perform all regulatory duties including being able to sit and fully fasten an aircraft over-shoulder jump seat harness
- Youâre able to swim at least 25 meters
- Youâre willing to undertake Psychoactive Testing and a UK CAA Cabin Crew Medical throughout employment
- You can understand, speak and write good English equivalent to CEFR B2 or ILR L3
- Able to work shifts across a 24/4 flight programme and be able to report in uniform at Base in 90 minutes.
- Must hold a valid UK or Irish passport with 6 months validity and any necessary visas for travel.
- Successful candidates will be required to undergo background security checks, where positive results are required and provide proof of required vaccinations in accordance with company and regulatory guidelines.
Please note that this role may close quickly if our requirements are met, so we encourage you to apply as soon as possible. From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
Cabin Crew Exeter employer: TUI Cruises GmbH
Contact Detail:
TUI Cruises GmbH Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Cabin Crew Exeter
â¨Tip Number 1
Get to know the company! Research TUI and understand their values, mission, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
â¨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone the extra mile for customers. Be ready to share these during your interview.
â¨Tip Number 3
Show off your flexibility! Cabin crew roles can be unpredictable, so highlight times when you've adapted to change or handled unexpected situations. This will demonstrate that you're ready for anything that comes your way.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the TUI family. Donât wait too long, as roles can close quickly!
We think you need these skills to ace Cabin Crew Exeter
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your enthusiasm for travel and customer service shine through. We want to see that youâre genuinely excited about the role and ready to make our customers' journeys memorable!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We love seeing candidates who can connect their background to what we do at TUI.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Cabin Crew role. Remember, less is often more!
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way to ensure it gets into the right hands. Plus, it shows us youâre serious about joining our team at TUI.
How to prepare for a job interview at TUI Cruises GmbH
â¨Know Your Stuff
Before the interview, make sure you understand TUI's values and what it means to be part of their Cabin Crew. Familiarise yourself with their customer service approach and safety protocols. This will show your genuine interest in the role and help you answer questions more confidently.
â¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Think about situations where you handled difficult scenarios or provided exceptional service. This will demonstrate your passion for delivering great customer experiences, which is key for this role.
â¨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, especially under pressure. Practice responses to common cabin crew scenarios, like dealing with an upset passenger or managing an emergency. This will help you stay calm and composed during the interview.
â¨Dress the Part
Even though it's just an interview, dressing smartly can make a great first impression. Wear something professional that reflects the TUI brand. This shows that you take the opportunity seriously and are ready to represent the company well.