At a Glance
- Tasks: Inspire customers and sell unforgettable holidays while smashing your sales targets.
- Company: Join TUI, a diverse and inclusive company that cares about its people.
- Benefits: Earn £13.09 per hour plus commission, holiday discounts, and health benefits.
- Other info: Flexible shifts and a supportive environment for personal growth.
- Why this job: Be part of creating amazing holiday experiences and develop your career in travel.
- Qualifications: Passion for customer service and a drive to achieve sales goals.
The predicted salary is between 27000 - 28000 £ per year.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Crewe (inside Next) store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER- TUI offers much more than just starting salary of £13.09 per hour
- Be rewarded for exceeding your targets with our commission scheme
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
- Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
- You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
- If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
- As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
- Excellent customer service skills with a genuine passion to go above and beyond
- A strong dedication to achieve goals and sales targets
- Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
- Ability to embrace change and adapt to new ways of working
- A team player who engages and collaborates with our customers and colleagues
- An organised individual who takes pride in their work and communicates effectively
- Able to work a varied shift pattern each week in-line with shop opening and closing times.
From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
Retail Travel Advisor in Crewe employer: TUI Cruises GmbH
At TUI, we pride ourselves on being an inclusive employer that fosters a culture of care and support. As a Retail Travel Advisor in our Crewe store, you'll not only enjoy competitive pay and commission opportunities but also benefit from extensive training, career progression, and a range of health and wellbeing initiatives. Join us to create unforgettable holiday experiences while working in a dynamic environment that values diversity and encourages personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Travel Advisor in Crewe
✨Tip Number 1
Get to know TUI inside out! Research the company culture, values, and the products they offer. This way, when you walk into that interview, you can show them you’re not just another candidate but someone who genuinely cares about creating unforgettable holiday experiences.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to handle different scenarios, especially those tricky complaints. Being able to demonstrate your problem-solving abilities will set you apart from the crowd.
✨Tip Number 3
Network like a pro! Connect with current TUI employees on LinkedIn or attend local job fairs. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the TUI family and ready to smash those sales targets!
We think you need these skills to ace Retail Travel Advisor in Crewe
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for travel and customer service shine through. We want to see how you can inspire others and create unforgettable holiday experiences!
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how you've smashed targets in previous roles or gone above and beyond for customers.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our amazing team.
How to prepare for a job interview at TUI Cruises GmbH
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations, activities, and customer experiences will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've gone above and beyond for customers in previous roles. TUI values exceptional customer service, so be ready to share stories that highlight your dedication and ability to resolve issues effectively.
✨Embrace Change and Adaptability
TUI is looking for someone who can adapt to new challenges. Think of times when you've successfully navigated change or learned new systems quickly. This will demonstrate your flexibility and readiness to thrive in a dynamic retail environment.
✨Be Ready to Discuss Teamwork
As a Retail Travel Advisor, collaboration is key. Prepare to talk about your experiences working in teams, how you engage with colleagues, and how you contribute to a positive work atmosphere. This will show that you're a team player who fits well with TUI's culture.
