At a Glance
- Tasks: Inspire customers by recommending unforgettable holidays and experiences.
- Company: Join TUI, a leading holiday company with a culture of care.
- Benefits: Earn £13.09 per hour plus commission, discounts, and holiday perks.
- Other info: Embrace diversity and enjoy excellent career development opportunities.
- Why this job: Be part of a fun team while smashing sales targets and creating memories.
- Qualifications: Passion for customer service and ability to thrive in a fast-paced environment.
The predicted salary is between 27000 - 28000 € per year.
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Truro store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER- TUI offers much more than just starting salary of £13.09 per hour
- Be rewarded for exceeding your targets with our commission scheme
- Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
- Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
- Investment in your development and career progression
- Pension scheme and life assurance
- Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
- Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
- You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
- If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
- As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
- Excellent customer service skills with a genuine passion to go above and beyond
- A strong dedication to achieve goals and sales targets
- Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
- Ability to embrace change and adapt to new ways of working
- A team player who engages and collaborates with our customers and colleagues
- An organised individual who takes pride in their work and communicates effectively
- Able to work a varied shift pattern each week in-line with shop opening and closing times.
From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
Retail Travel Advisor in Cornwall employer: TUI Cruises GmbH
At TUI, we pride ourselves on being an inclusive employer that fosters a culture of care and support. As a Retail Travel Advisor in our Truro store, you'll not only enjoy competitive pay and commission opportunities but also benefit from fantastic holiday perks, comprehensive health and wellbeing initiatives, and a strong commitment to your professional development. Join us to create unforgettable holiday experiences while thriving in a dynamic and collaborative environment that values diversity and encourages personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Travel Advisor in Cornwall
✨Tip Number 1
Get to know the company culture! Before your interview, dive into TUI's values and mission. This way, you can show how your passion for customer service aligns with their goal of creating unforgettable holiday experiences.
✨Tip Number 2
Practice your sales pitch! Since smashing targets is key in this role, prepare a few examples of how you've exceeded sales goals in the past. This will help you stand out as a driven candidate who’s ready to inspire customers.
✨Tip Number 3
Be ready to adapt! TUI values flexibility, so think of times when you've successfully handled change or challenges. Share these stories during your interview to demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by preparing thoughtful questions about the team dynamics or training opportunities. This not only helps you learn more but also shows that you’re genuinely excited about the role.
We think you need these skills to ace Retail Travel Advisor in Cornwall
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for travel and customer service shine through. We want to see how you can inspire others and create unforgettable holiday experiences!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We love seeing how you can smash targets and adapt to new challenges, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for our team in Truro.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with TUI.
How to prepare for a job interview at TUI Cruises GmbH
✨Know Your Destinations
Before the interview, brush up on popular holiday destinations and TUI's offerings. Being able to discuss specific locations and experiences will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've gone above and beyond for customers in previous roles. Highlighting your dedication to exceptional service will resonate well, especially since TUI values putting customers at the heart of their business.
✨Embrace Change and Challenges
Be ready to discuss how you've adapted to changes in past jobs or tackled unexpected challenges. TUI is looking for someone who can thrive in a dynamic environment, so demonstrating your resilience will be key.
✨Engage and Collaborate
Think of ways you've worked effectively in a team setting. TUI values collaboration, so sharing stories about how you’ve engaged with colleagues or customers will highlight your team player mentality.
